Job Description

Job Number 23121422
Job Category Food and Beverage & Culinary
Location Ritz-Carlton Residen Singapore, 65 Cairnhill Road, Singapore, Singapore, Singapore
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

• Welcome and acknowledge all Residence owners and their guests according to company standards, anticipate and address service needs, assist, and thank others with genuine appreciation.
• Monitor for seating availability, service, safety, and wellbeing of Residence owners and their guests.
• Complete Food & Beverage opening duties, including setting up necessary supplies and tools, and ensuring work area is clean and everything is in working order.
• Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment, restocking items, and completing daily cleaning checklist.
• Complete inventories (e.g. opening/ordering/tracking inventory) of food and beverage supplies
• Wash all coffee and beverage dishes and serving utensils as needed.
• Prepare and serve hot beverages (e.g., tea, cappuccino, espresso, latte, etc.).
• Prepare and display pastries for daily food & beverage operations
• Prepare food items for special breakfast events
• Managing Food & Beverage Costing
• Prepare daily cover report
• Recording of equipment temperatures
• Forecast, Plan, and Execute Residence owners events and communicate special requests to the Management Office.
• Maintain cleaning schedule for Food & Beverage Department
• Report work related accidents, or other injuries immediately upon occurrence to the Management office.
• Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
• Protect the privacy and security of Residence owners and coworkers.
• Maintain confidentiality of proprietary materials and information.
• Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction.
• Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
• Comply with quality assurance expectations and standards.
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Perform other reasonable job duties as requested.
• Adhere to the highest standards of The Ritz-Carlton service excellence.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. MIRJ

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

Marriott