Job Description

• Subject matter expert on fraud prevention and detection typologies.

• Investigate external and/or internal fraud escalation in a proper and timely manner.

• Analyse on escalated cases to discover and bringing down potential network of fraudulent accounts.

• Work closely with law enforcement agencies, such as timely filing of reports, blocking of accounts, and dissemination of intelligence.

• Identify new and emerging fraud patterns and anti-fraud typologies.

• Perform fraud analysis to enhance the fraud system rules and parameters.

• Conduct post-mortem and provide feedback on post-event, to business units and stakeholders.

• Prepare investigation reports.

• Actively support the Group's Anti-Fraud strategy and functions.

• Support User Acceptance Testing

• University Degree or equivalent preferred.

• 3 to 4 years' experience in fraud surveillance and/or transactional monitoring.

• Strong knowledge of how fraud rules work and the key fraud indicators.

• Knowledge of consumer and/or corporate banking, with knowledge of various payment channels an added advantage.

• Analytical and self-initiated to resolve issues, with demonstrated ability to understand and identify appropriate solutions and/or alternatives.

• Demonstrates success in working independently and within a team, with leadership potential apparent

• Able to work under intense pressure, including to go on 24/7 standby during a wider scam attack.

• Proficient level of interpersonal and communication skills.

• You will be required to work rotating shifts (inclusive of public holidays), and the team operating hours are 24 hours by 7 days and are subjected to change without prior notice. Details of your shifts will be provided to you separately.