Job Description

The Fraud Ops Intermed Analyst is a senior level positions responsible for contributing to the development of fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team.The overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using risk/reward balanace methodology.

Responsibilities:

• Overall fraud risk management policy responsibilities covering the overall fraud risk landscape and establish an appropriate country/business fraud management strategy for Liabilities and transactions via digital channel while coordinating end-to-end fraud management processes with Fraud Ops, Business, ORM, CAO-R&C, O&T, CSIS, etc.
• Establish and participate in Regional Fraud Risk and/or Ops calls to review trends, patterns and operational performance
• Establish and hold periodic local meetings with Fraud Ops
• Establish annual Fraud Strategy Plan and Fraud loss forecast.
• Involved in the annual review of the Global Fraud Policy and FRMS gap analysis and work with Business to ensure adherence or for issues that require deviation to assist in raising the necessary WebPAS or iCAPs
• Ensure compliance to local regulations ie EUPG, MAS 641 etc
• Review all projects/product during Digital/Non Digital forum
• Monitor policy exceptions and conduct fraud tests by working with the Business and Fraud Ops
• Jointly develop with Fraud Ops systems and analytical support for detecting and preventing transactional, application, banking and emerging fraud across Businesses. Responsible for the overall fraud monitoring and detection strategy by working together with the Fraud Ops and Regional Fraud Analytics Hub in defining and actively monitoring the various fraud parameter performances across the various fraud monitoring and detection systems
• Work with Fraud Operations to Prepare and communicate KRI\'s, Triggers and establish and provide Fraud MIS related information on a monthly basis to Regional and Global Fraud, including Regional Deck
• Monthly analysis of fraud losses and trend to determine process and policy gaps

Qualifications:

• 2-5 years of experience in a related role
• Familiar with coding of rules in Threatmatrix, Instinct
• Relevant work experience in a Fraud Risk Management environment
• Able to work with people from different levels independently with minimal supervision
• Able to multi-task, detail oriented, team player
• High Excel, SAS skill preferred
• Have strong analytical skills and exposed to fraud analytics & preventive controls.
• Strong Interpersonal skill, independent, a good initiatives of the job assignment.
• Able to workable under the pressure and high work volume within timeline.
• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor\'s degree/University degree or equivalent experience

Job Family Group:
Operations - Services


Job Family:
Fraud Operations


Time Type:
Full time


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