Front Desk Customer Service Officer
Shenton Way, Singapore, Singapore
Job Description
Responsiblities:
- Receive and welcome the visitors, provide clear instructions and directions.
- Guide users at the eLobby or other self-help kiosks.
- Respond and explain appropriately to public enquiries and requests according to guidelines and policies.
- Process registrations efficiently and verify checklists accurately for various requirements.
- Process documents and provide clear instructions for release.
- Verify and issue cards and other certificates as necessary.
- Perform invigilation of the customer who take assessment tests on the computer.
- Carry out photo taking duties if required.
- Nurture good working relationship in the team and with the customers, and to create value for existing business with suggestions for improvements.
- Observe all PDPA and security requirements in all processes
- 2 years contract (renewable based on performance and headcount availability)
- Depot Road
- Mon - Fri; 8am - 5.30pm & Rotation of Saturday duties; 8am - 1pm (once in 2 weeks on average)
- Up to $2600 + PB
- Passion with skills for Customer Service, preferably with a proven track record.
- Able to learn quickly and adapt to changes
- Good command of English (written and spoken)
- IT savvy and familiar with common software
- Be a teamplayer
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Job Detail
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Job IdJD1411700
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$2600 per month
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Employment StatusPermanent
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Job LocationShenton Way, Singapore, Singapore
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EducationNot mentioned