Front Desk Officer / Receptionist Job in KLHealth

Front Desk Officer / Receptionist

Singapore, Singapore

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Responsibilities

Answer front desk phone calls for Papilla Hair Pte Ltd in Orchard.
Attend to all customers issues and provide accurate, appropriate, and immediate responses, ensuring complete customers satisfaction on the social media platform
Organize and schedule customers’ appointments
Acknowledge and greet guests entering and leaving the facility.
Basic customer registration, financial billing, and cashier.
Attending to customers' pre & post-consultation enquiries.
Maintain tidiness of front desk.
Monitor and manage inventory. Purchase retail stocks and salon-use stocks when necessary
Administer, record, and maintain customer records and files.
Performed regular follow-ups on the customer to upkeep customer care.
Always maintain safety standards and cleanliness of the salon.
Other ad-hoc administrative duties.

Requirements

Service-oriented and positive attitude
Able to work during retail hours, weekends and public holidays
Required Skill(s): Fluent in English (Both written & spoken), Experience in Hair Scalp/ Hair Restoration will be an advantage
Preferably Entry Level specialized in Customer Service or equivalent.

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