The Front Desk Executive serve as the point of contact between Futurum Academy and prospective customers. The incumbent identifies and educate prospective customers on the Company\xe2\x80\x99s course curriculum and supports customers by providing information and assistance with closing.
Main Duties:
Adminstrative duties in terms of Microsoft Office
Familiarising with Futurum Academy curriculum and programmes.
Identify and recommend on course curriculum that are tailored to customer\xe2\x80\x99s needs and objectives.
Liase closely with customers to address all course inquiries (ie; walk-in/online platforms) with closure.
Coordinate with Centre Manager to ensure smooth process for customer registration and enrolment.
Collect and review quality feedback from customers to improve sales.
Responsible for administrative duties including maintaining database records and sales data analysis.
Perform any other duties and responsibilities as assigned by the Centre Manager.
Job Specification:
Fresh graduates who are pro-active and sales driven are welcome to apply.
Prior experience working in sales is an added advantage.
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