Front Desk Receptionist
Job Description
Job Scope- Attend to our guest for check-in, check-out and maintain updated records of bookings and payments.- Work with the team to plan reservation, room cleaning and maintenance schedule and manage guest's requests.- Communicate with guests throughout their duration of stay- Direct requests to the proper channels (maintenance, runner, sales, duty manage & etc)- You will build rapport with guest by providing information about our serviced apartment, available rooms, rates, amenities, and touristy information.- Handle walk-in, email, and phone enquiries.- Perform any other duties as required and directed by the Manager or Management.Requirements- Experience in Hospitality/Tourism/Hotel Management or Customer Service is preferred- Minimum 2 years of working experience in the related field- Possess at least a Diploma, Advanced/Higher/Graduate Diploma- Good telephone and email etiquette- Able to do shift work- Able to work on weekend and public holidays
Not Specified
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Job Detail
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Job IdJD1068122
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned