Front Desk / Receptionist

Singapore, Singapore

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Responsibilities

Perform check-ins & check-outs
Perform room blocking and issuance of guest room keys
Handle guest enquires and feedback
Attend to customer\xe2\x80\x99s need and ensure customer satisfaction
Up Selling guest rooms and promoting hotel services
Communicating with hotel staff on the status of guest rooms
Helps encourage customer loyalty by building friendly, personalized relationships
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests\xe2\x80\x99 needs
To carry out any other duties and responsibilities as assigned
Proficient with hotel management systems

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