As a Front of House Concierge, you are the face and heartbeat of Alpha Vitality. You will play a key role in creating a warm, professional, and seamless experience for our clients from the moment they walk through the door. Your ability to combine hospitality with operational efficiency is essential in supporting a high-end, service-driven environment.
Key Responsibilities
Greet and welcome clients warmly upon arrival
Manage appointment bookings, confirmations, and client check-ins/check-outs
Provide clear and professional guidance to clients on services, schedules, and facilities
Support service flow and coordination with wellness coaches and technicians
Handle phone and WhatsApp inquiries, including rescheduling and cancellations
Maintain a clean, organized, and inviting front-of-house and reception area
Ensure smooth service usage and credit tracking through our booking platform
Support onboarding of new clients and explain health declarations or consent forms
Collaborate with the team to deliver exceptional client experiences
Assist with events, VIP visits, and occasional administrative tasks
Requirements
Prior experience in hospitality, wellness, customer service, or front desk roles desirable but not mandatory
Strong interpersonal and communication skills
Proactive, detail-oriented, and able to multitask in a dynamic environment
A warm, polished, and professional demeanour
Passion for health, wellness, longevity or client care is a strong advantage
Flexibility to work on rotating shifts (including some Saturdays)
Why Join Us
Work in a modern, innovative, and purpose-driven wellness centre
Be part of a passionate and collaborative team
Receive wellness perks and opportunities for growth
Make a meaningful impact in people's lives every day
Enjoy a
5-day work week with 2 days off
About Alpha Vitality
Alpha Vitality is a premium longevity and integrative wellness centre dedicated to helping individuals live longer, healthier, and more vibrant lives. Through advanced therapies and personalised care, we empower our clients to take charge of their health and vitality.
Salary Range:
SGD 2,400 - 2,800/month (based on experience)
Employment Type:
Full-time (5-day work week) / Part-time available
Working Hours:
Operating Hours: Monday to Friday: 7:00 AM - 9:00 PM. Saturday: 10:00 AM - 6:00 PM
* You will work 5 days a week on a rotating shift schedule (including some Saturdays), with 2 days off per week
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