As a Front Office - Assistant Manager, we rely on you to: Upkeep the general standard of the department under the guidance of the Assistant Front Office Manager/ Front Office Manager Supervise and lead all service leaders and associates in their daily activities Ensure smooth operation on a daily basis Review feedbacks, guest comments, and other information pertaining to front office Track guest satisfaction levels and ensure requirements are adhered to Identify staff training requirements and service improvement areas
We are looking for someone who: Takes pride in being a hotelier Good communication skills Loves interacting with guests from all backgrounds Preferably has at least 1-2 years of relevant experience Enjoys coming up with best fit solutions Is a friendly, helpful and trustworthy leader Must be detail-focused and guest-oriented Has no fear of challenges
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