Front Office Manager Job in ibis Singapore on Bencoolen

Front Office Manager

Singapore, Singapore

Apply Now

To ensure smooth operation of the Front Office.
To be responsible in directing, coordinating, and monitoring the overall Front Office operation as directed by Executive Assistant Manager to meet the service standards of the Hotel.
Contributes to guest satisfaction by providing a high standard of service in line with norms and procedures through TRUST YOU and Key Performance Index set by AccorHotels.
To assist Executive Assistant Manager with projects related to Front Office as any when required and meeting up with datelines.
To identify personnel development in order to have trained and qualified staff to consistently maintain and increase the Hotel’s service.
To take charge of the AccorHotel Guest Book program and work closely with Executive Assistant Manager and General Manager.
To assist Executive Assistant Manager in preparing budget/forecast for the department and controlling the departmental expenses to be within the budget.
To work with Director of Sales and Assistant/Reservations Manager and take full control of the Front Office operations in the event of overbooking, should the need to transfer guests to other hotels.
To be responsible for the safety and security of guests, employees and the hotel assets.

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.