Job Description

Shangri-La Rasa Sentosa, SingaporeAt Shangri-La Group we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.A mere 15 minutes from the city, Shangri-La Rasa Sentosa, Singapore is the only beachfront resort in Singapore. It comprises 454 guest rooms and suites impeccably furnished in warm natural tones. Each has a private balcony or terrace overlooking the ocean and verdant gardens. The resort creates a serene island escape to unwind, to enjoy blissful spa pampering and to indulge the palate with exquisite cuisine.We are looking for a Front Office Manager to join our team!As a Front Office Manager, we rely on you to:

• Ensure smooth operation on a daily basis
• Lead the team to maintain a high standard of service
• Prepare reports including but not limited to room occupancy and revenue data
• Solicit guest feedback in order to enhance the hotels performance
• Create an exception experience for all hotel guests

We are looking for someone who:

• Takes pride in being a hotelier
• Preferably comes from a hotel management-related education background
• Preferably has relevant experience in the hospitality industry
• Loves interacting with guests from all backgrounds
• Enjoys coming up with best fit solutions
• Is a friendly, helpful and trustworthy leader
• Must be detail-focused and guest-oriented
• Has strong interpersonal and communication skills

If you are the right person, what are you waiting for? Click the apply button now!

Shangri-La Hotels & Resorts