Job Description

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Job Responsibilities

Reporting to the Head of GBT- PRO L3 Risk and Control Lead, this is a senior role responsible for all day-2-day application stability & improvement activities involving analysis, code fixes and deployment, including:

• All application software maintenance and support activities as part of problem ticket remediation / fixes.
• Demonstrated track record as change leader constantly pushing to explore newer and efficient solutions.
• Deputy to the GBT-PRO L3 lead.
• Monitoring implementation and improvement as well as ensuring any capacity constraints are followed up with L2 (Production Support) and App Dev teams for remediation.
• Both hands-on and managing a team of L3, who perform code fixes or work with vendors for the delivery and deployment of code fixes to meet business requirements on stability, performance & capacity in alignment with organization\'s business objectives.
• Defining and managing technical solution from design to application construct, in close collaboration with the development and software engineering functions.
• Managing 3rd party product vendors and integration partners to ensure application code fix deliveries are timely and good quality.
• Hands on manager to guide team on stability, existing functional and technical issues when faced with external or internal user queries / complaints.
• Partner with business stakeholders to manage and prioritize the overall book of work in terms of problem remediation.
• Lead and contribute to cross-team improvement initiatives relating to methods, tools, people, architecture, project management and governance, including further adoption and improvements to the Bank\'s System Development Methodology (SDM).
• Experience / exposure to Dev Ops environment with Test Automation, CI & CD would be advantageous.

Job Requirements

• Minimum 12 to 15 years or more of Technology experience encompassing Project delivery, Application design, development, team management & budgetary responsibilities.
• Programming / Technology Skills: At least few years of past experience in maintaining / managing applications in at least some of the technologies such as Java, Python, COBOL, Oracle, MariaDB, MSSQL, Solaris, RedHat Linux, JBOSS, WebLogic, Apache, Cloud based development, MQ, Connect Direct, etc.
• Good Stakeholder Mgmt. Experience
• Significant domain knowledge in Transaction Banking, Cash Management and Payments.
• Minimum 2 years with experience managing third party & offshore development teams.
• Prior people manager experience to lead a team.
• Business Process / Functional Knowledge: 4 years or more in the banking technology domain with 2 years or more in the Payments
• Experience in various software lifecycle methodologies is must. Experience delivering solutions in DevOps environment with good knowledge of tool sets will be advantageous.
• Good experience identifying and mitigating underlying technology risks would be advantageous.

Education:

• Degree in computer science, engineering or similar domain
• Additional professional/technical qualifications will be advantageous although not mandatory.

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate\'s age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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