Job Description

Key Responsibilities:

• Manage key support tasks, including:

• Performing reviews of mailboxes used to create and maintain social media accounts, the emails received in the mailboxes, and the people that have access to the mailboxes.

• Conducting further analysis and making recommendations in terms of next steps based on findings.

• Aligning with cross-functional partners in Consumer Care and beyond (ex. Quality and Safety) on recommended path forward.

• Partnering with cross-functional team, including J&J Global Messaging Services (GMS) to execute the aligned-on recommendations.

• Managing email address aliases and mailboxes, which includes, but is not limited to, executing the following tasks that could be part of the recommended next steps: move email address aliases from one mailbox (that is not monitored) to another (that is monitored), add/remove access for the necessary people to/from mailboxes, remove mailboxes from the J&J Global Address List (GAL), turn mailboxes off from sending & receiving emails, and/or delete mailboxes.

• Working with J&J Information Technology and external partners as needed to get email addresses removed from public-facing/Internet-facing digital assets where needed.

• Training on current work instructions and standard operating procedures and identifying opportunities to optimize them over time.

• Provide timely updates to stakeholders regarding results via documentation, email communication, and meeting report-outs.

• Support other team activities and initiatives as needed.

Job Type: Full-timeSalary: Up to Php105,000.00 per monthSchedule:

• 8 hour shift

Ability to commute/relocate:

• Paraaaque City: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Shift availability:

• Day Shift (Preferred)