Job Description

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Job Title: General Manager (Restaurant)

1.

Overall Leadership (????):

Provide strategic direction and oversee the entire daily operations of the restaurant to ensure efficiency, profitability, and exceptional customer experience.


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Financial Management (????):

Develop and manage annual budgets, control costs (including inventory, supplies, and labor), analyze financial reports (P&L), and implement strategies to maximize revenue and achieve financial targets.


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Customer Service Excellence (????):

Uphold the highest standards of service quality. Handle customer feedback and resolve complaints promptly to maintain a positive brand reputation and high customer satisfaction scores.


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Marketing & Business Development (???????):

Develop and execute local marketing initiatives (e.g., social media campaigns, seasonal promotions, collaborations) to attract new customers and enhance customer loyalty.


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Team Management (????):

Recruit, train, mentor, and schedule all front-of-house and back-of-house staff. Foster a positive, collaborative, and high-performance work environment.


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Compliance & Safety (?????):

Ensure strict adherence to all Singapore government regulations, including food safety and hygiene standards (SFA), licensing laws, and employment regulations.


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2. Job Requirements (????)

Experience (??):

Minimum of

8 years

of relevant experience in the F&B industry, with at least

5 years

in a senior management role (e.g., Restaurant Manager, Assistant General Manager) overseeing a full-service restaurant.


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8?

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5?

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Leadership Skills (????):

Proven ability to lead, motivate, and develop a large and diverse team. Strong decision-making and problem-solving skills.


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Financial Acumen (????):

Demonstrated experience in budgeting, financial analysis (P&L management), and cost control to drive profitability.


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Industry Knowledge (????):

In-depth knowledge of restaurant operations, food trends, and the competitive landscape in Singapore's F&B market.


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Education (????):

Bachelor's degree in Business Administration, Hospitality Management, or a related field. A relevant Master's degree will be an advantage.


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Communication (????):

Excellent communication and interpersonal skills to effectively interact with customers, staff, suppliers, and stakeholders.


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