Gi Ops Executive Customer Service 12 Months Contract
Singapore, Singapore
Job Description
Job Summary
- Singapore
- Contract
- BBBH831598
- Nov 16, 2022
- Competitive
Morgan McKinley is working in partnership with a leading insurance company currently looking for a 12 months contractor to join their team. This position reports into the Client review head.
General Insurance Operations Executive (Customer Service)
- Assist to answer phone and email enquiries from customer care, intermediaries and internal stakeholders
- Ensure timely receipting performed for all payment modes in system
- Initiate and support system enhancement and User Acceptance Testing to improve efficiency and effectiveness of the department\'s work process
- Perform GIRO collection & credit card recurring for GI products
- Perform credit card charging for GI products
- Perform accounts reconciliations and allocations
- Resolving customer queries and enquiries in relation to their accounts
- Timely in clearing unreconciled premium collection in bank statement and SOA
- Developing and maintaining strong relationships with both internal and external stakeholders
- Other ad hoc administration duties
- Undertake any other duties as may be assigned by managers
Competencies & Personal Traits
- Good communication skills
- Preferably knowledge in insurance products / worked previously in the insurance industry
- Good organizational skills, attentive to details
- Ability to work as part of a team and under pressure
- Working knowledge on Microsoft Office
Referrals are greatly appreciated.
Morgan McKinley Pte Ltd
EA Licence No: 11C5502
Registration No: R21101982
Registration Name: Fabian Leow
Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as a notification that you have not been shortlisted
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Job Detail
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Job IdJD1258219
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned