Job Description

The Global Response Operations organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing incidents and real-time crises to resolution, the organization drives continuous improvement with our partners across Meta. The Detection team within Global Response Operations is focused on detecting emerging on-platform risks that pose harm to our community and businesses on our platform. We identify, investigate and understand those risks. We partner closely with other Global Response Operations teams, Policy, Product and Process teams to mitigate those risks. We are looking for someone who has a passion for identifying risks and diving deep to understand where and how these are manifesting on our platforms. This individual has a demonstrated ability to leverage large data sets and advanced tooling to both detect emerging risks and investigate them. The successful candidate will have strong analytical & investigative skills and should be comfortable with ambiguity and experimentation. This is a full time in office role based in Singapore.Global Risk Operations - Detection Specialist (Singapore) ResponsibilitiesLead the development of innovative risk detection strategies leveraging novel technologies and processesDrive the roll out and adoption of technical solutions that improve the risk detection capabilities (effectiveness & efficiency) across a global teamPartner with engineering and data teams to translate operational workflows in to clear tooling and data needsScope & develop signals to detect key content risksIdentify emerging risk trends through the monitoring and analysis of on-platform and off-platform signalsConduct content and actor behaviour investigations to detect Community Standards violations and develop a deeper understanding of emerging trends across community, ads and/or commercePartner with internal experts to build a deep understanding of how, where, and why diverse forms of risk manifest across Meta platformsWork cross-functionally to drive mitigation for identified risks, including conducting enforcement on violating trendsSynthesize complex datasets and investigative findings into clear and succinct wrtitten and verbal communicationsMinimum Qualifications7+ years experience in investigations, data analytics or technical systems roles in Trust & Safety or Risk OperationsExcellent data skills - SQL & Phyton proficiency requiredComfortable working with complex datasets with an aptitude for risk identification and analysisExperience partnering with technical (product and/or data) teamsDemonstrated analytical-thinking and problem-solving experienceExperience communicating results of technical analyses with technical and non-technical partnersKnowledge of global current events, including developments in law, politics, technology and cultureComfortable working with potentially graphic and objectionable contentPreferred QualificationsExperience in the application of LLM and GENAI technologiesExperience in actor behavior, regulatory or eCommerce investigationsProficiency in a second language (not essential)LocationsAbout MetaMeta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to .

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