Guest Relation Officer / Customer Service

Downtown Core, Singapore, Singapore

Job Description


  • Company Benefits & Incentives
  • Career Progression Opportunities!
  • Working Location: Haw Par Villa / Downtown / Raffles Place MRT
  • Working days: 5 days - Office Hours
Interested applicants can also send your resume to kailing.supreme#gmail.com and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.Job Responsibilities
  • To meet and greet visitors, lead them to appropriate room and do welcome script (covering use of meeting room system, restrooms, fire exits, etc)
  • To attend enquires from staff/ courier services and receiving mails (recording & send email reminders)
  • To offer the management staff / external guests the choice of beverages available and assist to serve / arrange staff to serve accordingly.
  • To check on meeting room set up standards, floral arrangements, and report facility faults
  • To provide accurate directions on meeting venues and office locations of various units (must know all facilities, locations, and operating hours)
  • To have a list of amenities and facilities in the neighbouring area of CBD including operating hours, telephone numbers, etc
  • To assist in the booking of executive meeting rooms
  • To provide taxi booking services
  • To have emergency guest amenities such as sewing kit, first aid kit, stationery, umbrellas
  • To receive feedback from guests or staff on facilities and services
  • To assist in overseeing events or VIP meetings at executive conference suite
  • To coordinate and manage vendors / caterers onsite providing services to the VIP / executive events
  • To assist managing rooms and submit reports on weekly release
  • To assist in handling common & executive meeting room enquiries by phone / email / Teams
  • To manage common meeting room bookings:
a. To call meeting room user 15 minutes prior to booked period to reconfirm
b. To call meeting room user for rooms left unused 15 minutes after booked period and update the system if no-show, followed by email to remind user on guidelines
c. To send reminders email to users
d. To oversee reconfiguration of meeting room set up
e. To prepare weekly schedules for stewardesses / techniciansJob Requirements
  • Minimally GCE \'O\' Level
  • Computer skills: Microsoft Outlook, Microsoft Excel, Microsoft Words
  • With working experience as customer service executive is a plus
The Supreme HR Advisory Pte Ltd || 14C7279R22111009 Cheng Kai LingEmployer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?What\'s your expected monthly basic salary?Which of the following languages are you fluent in?Company profileThe Supreme HR Advisory4.6\xc2\xb7Human Resources & Recruitment51-100 employeesHere at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry\'s challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.Here at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry\'s challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.Company informationRegistration No.201426535WEA No.14C7279

The Supreme HR Advisory

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD1436748
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $2800 - 3000 per month
  • Employment Status
    Permanent
  • Job Location
    Downtown Core, Singapore, Singapore
  • Education
    Not mentioned