Guest Service Executive

Singapore, Singapore

Job Description

  • Assist with guests' check-ins and check-outs and verify guests' reservations
  • Coordinate daily front office activities to ensure operational efficiency
  • Maintain accurate room status information
  • Monitor and facilitate service responses to guests' requests to ensure timely and appropriate follow-up
  • Monitor guest satisfaction levels and feedback for service improvement
  • Provide information and recommendations to guests on property's amenities and services
  • Resolve guests' concerns and feedback to ensure guest satisfaction
  • Other ad-hoc duties as and when assigned
Desired Skills & Expertise:
  • At least 1 year of experience in similar capacity
  • Possess excellent communication and interpersonal skill
  • Able to work in a fast-paced environment
  • A good team player
  • Able to work rotating shifts, weekends and public holidays
Job Type: Full-timeSalary: Up to $2,700.00 per monthBenefits:
  • Food provided
  • Health insurance
Schedule:
  • Day shift
  • Night shift
Supplemental Pay:
  • 13th month salary
  • Performance bonus
  • Yearly bonus

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Job Detail

  • Job Id
    JD1061377
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned