Job Description

? Pasir Ris- Singapore

? Attractive Salary Package

? Company Benefits & Incentives

? Career Progression Opportunities!

Responsibilities:

• Service all guests and members with general enquiries of membership registration and amenities at the Happy Days Info Counter
• Build a strong membership database using the Ready for Experience platform and Salesforce Service Cloud by recruiting new members thru the counter
• Assist in keeping database updated with accurate personal information of card members
• Must be able to keep confidential customer information proprietary as access to customer data is necessary
• Through one-on-one contact, keep guests and members informed of all upcoming promotions, events and offers at all Club entities
• Host union members and VIPs at the lounge area during events and assist in setting up meeting rooms and breakout rooms for corporate bookings
• Check to make sure equipment, digital signages and televisions are in working order and collaterals are well-stocked at the counters and designated locations at all times
• Maintain tidiness of counter and relevance of signage displayed at counter
• Obtain guests and members' preferences, interests and feedback to be used as a marketing tool to assist in the development of new RX events and loyalty programmes
• Support event activities by introducing and inviting new members to events throughout the year
• Ensure compliance with company and regulatory policies

Requirements:

• Minimum 'N' levels, 'O' levels or Diploma in business / hospitality and above
• Minimum 2 years working experience in a hospitality or customer service role preferred
• Preference with membership sales and customer retention programmes from a service industry
• Proficient in Microsoft Windows, Excel, Word and PowerPoint
• 6 days' work week, including weekends & PHs

Additional Information

Career Level

Non-Executive

Qualification

Diploma, Advanced/Higher/Graduate Diploma

Years of Experience

1 year

Job Type

Full-Time

Job Specializations

,

Company Overview

Here at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry's challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.

Additional Company Information

Registration No.

201426535W

EA No.

14C7279

Company Size

51 - 200 Employees

Average Processing Time

23 days

Industry

Human Resources Management / Consulting