Job Description

Responsibilities

: " Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion. If you share our passion for service, we invite you to join us. Discover your passion. Discover Love at Grand Park City Hall. Job Responsibilities Answer all phone enquiries and requests pertaining to room reservations, dining reservations, additional room amenities, maintenance requests, etc. and ensuring that the relevant departments are notified of the requests and follow-up calls given to guests to ensure requests or issues are followed through. Maintain a proper and neat record tracking or filing method to ensure all records including contacts, guest comment cards, compliments, DCC conversion tracking and documents including laundry and linen movements are kept accordingly. Handle emails, online chat and messages from the Hotel's mobile application. Prepare welcome and amenity cards for arriving and in-house VIPs, Long Stay and Regular Guests. Perform any other job tasks as assigned. Job Requirements At least 1 year of working experience in any service-related field. Outgoing, meticulous and service-oriented. Knowledge of Opera system is an added advantage. ", "identifier":{ "@type": "PropertyValue", "name":"Grand Park City Hall", "value": "*******" }, "datePosted": "2022-08-04", "validThrough": "2022-09-03", "url": "********************", "employmentType" : "FULL_TIME",
Benefits