Job Description

Job : Technology
Primary Location : Asia-Singapore-Singapore
Schedule : Full-time
Employee Status : Permanent
Posting Date : 30/Jan/2023, 4:06:09 AM
Unposting Date : Ongoing


The Role Responsibilities

• We are seeking a talented, experienced Head of API and Open Banking Platforms to lead a strong team across 3 locations that will architect, design, implement, and maintain Enterprise Tech API Ecosystem. This position requires interaction with internal and external teams and stakeholders.
• The candidate should have previous senior technical leadership experience; experience working on highly available, scalable, redundant, transaction-based API Platforms; experience in the development of native API platforms; and a passion for technology and follow industry best practice
• In this role, you will have the opportunity to work across the CIO verticals to ensure that projects are within scope and tracking to be delivered on time. In short, you will be one of the keys go-to- people for the API Ecosystem and will play an integral part in helping StanChart drive API Economy.
• This position will report to Managing Director (ET \xe2\x80\x93 IS & NS) and is based in Singapore.

Strategy
Responsible

• Architect, deliver and maintain API ecosystem strategy to make the Bank fit for purpose and fit for growth towards our Digital adoption and API and Cloud first strategy.
• Drive synergy on API ecosystem through engineering and self-service API platforms adoption across T&I.
• Lead enterprise API Management, Open Banking platform for SC.
• Lead API Marketplace for the Bank where in-house APIs and curated APIs can co-exist to offer a holistic business solution for clients.
• Drive Cloud API Journey and manage the seamless transition from on-prem to cloud for Standard Chartered Bank\xe2\x80\x99s APIs.
• Drive engineering and state of the art automation for central API Platform offering.
• Drive stability & resilience for Internal, External, Outbound API ecosystem offering across the Bank.

Accountable

• Accountable to consolidate API ecosystem across various business & tech streams in T&I and countries.
• Streamline API gateway products currently deployed and drive unified approach for ecosystem offering.
• Deliver Fully functional Marketplace, Internal Developer Portal for SC Client & Partners.
• Enterprise Technology owned API Internal & External Audits are maintained clean and green.
• Central API catalogue and discovery tool building for Internal & External offering.
• Build specialised API Engineering teams across GBS locations.
• Deliver Service Virtualization (Sandbox Offering) for SC developers, Clients & Partners.

Consulted

• Be an advisor for any of the external partner onboarding or third-party API integrations.
• Guide CIO teams to come up with consistent approach for API Metrics and Analytics.
• Be an advisor for API partnerships on solution architecture and API security management.
• API Risk Framework on Partnerships & Governance from T&I perspective.
• Be an active contributor for API SRE pipeline on production estate management.

Informed

• New API partnerships or Third-Party Onboarding.
• New Open Banking regulatory initiatives which drives the Bank\xe2\x80\x99s API strategy.
• New CPBB or CCIB Product Offering driven via API first approach.
• New SC Ventures initiatives when there is requirements from ET.

Business
Responsible

• Facilitate External API partnerships for CPBB & CCIB business initiatives.
• Adopt new industry trends on API offering across SC footprints.
• Drive Regulatory Tech API initiatives for various SC operating jurisdictions.
• Ensure Central API Platform stability for 24/7 business offering across markets.

Accountable

• Achieve Speed to market and industry best practices adoption for Implementations.
• Own cloud strategy for Open banking & External API offering.
• Drive platform automation for External & Internal API platforms.
• Unified view of SC API offering across markets & business divisions.

Consulted

• Business specific API estate and platform segregation for channels traffic.
• Markets (Korea & Taiwan) specific API strategy and deployment strategy.
• Generate API Monetisation avenues and platform support for DCDO.
• Feasibility on API first approach for new product offering across CCIB & CPBB.

Informed

• SaaS offering and Integration feasibility PoV.
• API Subscription plans and Billing strategy for API Marketplace.
• TCO reduction by driving more centralised offering for API platforms.

Processes
Responsibility

• API Ecosystem and Platform Risk, Compliance, Cybersecurity process are duly followed.
• Periodic Review of TDA, SIA, & TPSA Process are validated and verified for API Platforms.
• Ensure the Audit are well managed for Central - Internal & External API platforms.
• Data (PIA) aspects are fully covered for API\xe2\x80\x99s published in Central Estate.
• Vendor Management & Contracts are periodically verified.

Accountable

• Implement all the required process CSS & ICS controls for API Platforms.
• Every open risk is well mitigated and documented in CRISP.
• Operations efficiency from Risk & process perspective are constantly measured.
• Periodic validation of API Process governance for critical areas are managed.

Consulted

• Any new process improvements and amendments to existing process.
• Constantly identify new areas of improvements and advise to the respective process owners.
• Change and Release Management process are on par with industry standard.

Informed

• New Process implementation time frame and updated documentation.
• Upcoming Process audits and quarterly reviews are managed efficiently.

People & Talent
Responsible

• Identify the right talent for the right job and this is an ongoing process.
• Set the teams expectations and drive the API Journey with clear direction.
• Groom the talent and ensure the individuals are constantly updated on latest trends.
• Motivate the team and making them passionate about what they do at work.
• Drive Agile mindset in every piece of work to constantly thrive for the best outcome.

Accountable

• Hiring talents across markets to have a clearly segregated team.
• Remove the key man dependency in all aspects of work.
• Ensure every individual completely understand their role and get equipped.
• Drive the Keep learning agenda and the role model should their leader.
• Tap the best in an individual by constantly introducing change in kind of work.
• Manage the Team Attrition rate and ensure it handled at the very early stage.

Consulted

• People strategy for the API Hive and identify Talents based on Industry requirements.
• Creative ways to measure people productivity and innovate ways of working.
• Groom the Leader and assist the Management team to spot the talent.

Informed

• People skill management and learning initiatives.
• Positive impact on new ways of working from people perspective.
• Be the change on every aspect of people manager.

Risk Management
Responsible

• Adhere to StanChart Risk Management framework and ensure Central platforms are well aligned.
• Identify all possible risk from an API Ecosystem perspective and have clear action plan.
• Risk mitigation strategy have to be well defined and documented.
• Ensure 360* risk view is constantly measured and monitored for API Ecosystem.
• Clear track of all open risks with a valid explanation at any given point of time should be available in CRISSP.

Accountable

• Own & manage the risk related to API Ecosystem & External Portal across ET Organisation.
• Ensure constant SIP are implemented for API Ecosystem to avoid any new risk.
• Bank Risk framework and process are well aligned and implemented for API Ecosystem.
• Ensure EORP risk from API platform perspective are captured and mitigated with an action plan.
• Constantly Thrive to keep a Risk-free Central API estate for Internal & External platforms.

Consulted

• API specific risk framework addition or amendment is consulted from API estate perspective.
• Monitoring and Measuring the Risk appetite for the API Platform.
• Audit and Risk related control items for Implementation.

Informed

• Upcoming Risk Framework changes to be Implemented promptly.
• New risk controls effectiveness measurement.
• Process change from Risk Management perspective.

Governance
Responsible

• Drive API Governance from Tech Standards, Stack, Inventory Management for ET API Estates.
• Unified Governance model for all production API Platforms across T&I.
• Drive T&I scorecard API metrics & analytics and submit Monthly data to Group CIO office for reporting.
• Track Critical & High API Incidents and capture RCA across T&I Organisation.
• Define API Tech Framework and drive the agenda via API Governance Council.

Accountable

• Ensure every Central Estate API which gets deployed in production is attested as per AGC Standards.
• Drive T&I scorecard Automation for reporting across CCIB, CPBB & Countries.
• Track API security controls are implemented in Central API Ecosystem in the Bank.
• Every new partner is expected to be green from TPRM & Country Compliance perspective.
• Own the API documentation Tech standard and make it consistent across the T&I organisation.

Consulted

• API Governance Council Inventory and API Management Plan for the existing TOR.
• API management tool ownership to be well defined based on types of API.
• Agenda to drive Unified view (Development Portal) of StanChart API offering.
• API Inventory & Process flow to define AGC controls implementation across API offering.

Informed

• Core functions of AGC to reviewed from Risk & compliance perspective.
• Change in control items from Country Governance for API offering.
• Change in T&I scorecard KPI measures from Risk Perspective.

Key stakeholders

• Global Head Digital Channels, CPBB - API Ecosystem and Regulators (MAS & HKMA)
• Global Head, DCDA Tech - API Partnerships, Open Banking, Dev Portal Integration
• Chief Architect CCIB & CPBB - API Client, Partner & Gateway Strategy solutions
• Global Head, Risk & Control, Technology - API Ecosystem Governance & Inventory
• MD, Banking API & Open Ecosystem - API Marketplace, Open Banking Partnerships
• MD, Transacting & RB Innovation - API FinTech Partnerships & Solution Implementation
• SC Ventures - API Gateway Implementations for BaaS offering
• Regional CIO\xe2\x80\x99s (Asia & MESA) - Country & Open Banking Regulatory Initiatives
• ET - Global Head Cloud Engineering - Building Strategic Gateway Platforms on Cloud
• ABS & MAS - Singapore GovTech - Building Nations API Aggregator

Our Ideal Candidate

• 12 plus years of relevant Banking experience
• SOA, REST & GraphQL API design and development.
• Architecture of full stack systems at scale.
• Managed the design, development and operation of one or more external clients API Ecosystem.
• Leading Development and QA teams in an Agile Development process, producing and managing Agile artefacts and usage of Atlassian Agile tooling.
• Deep Understanding on CI/CD pipeline with full rollback capabilities.
• Experience implementing and operating a reverse proxy layer to offload network traffic from the application layer.
• Implemented On-prem & Cloud API Ecosystem Deployments.
• Implemented at least Two API Gateway [KONG / WSO2 / NGINX+ / 3SCALE].
• Implemented at least Two IAM applications [WSO2 / ForgeRock / Okta / Pink].
• Implemented at least One Container Orchestration [K8\xe2\x80\x99s, OpenShift/Podman/EKS/AKS].
• Delivered external client facing Developer Portal or API Marketplace.
• Implemented at least 2 Open Banking Specification [Berlin Group/OpenBanking UK/STET/HKMA].
• Deep knowledge on at least one CDN provider [Akamai/Cloudflare/Amazon CloudFront].
• Deep knowledge on API Monitoring Stack.

Role Specific Technical Competencies

• People Management
• Spot Opportunities
• Solve Problems
• Take the Lead
• Build Resilience
• Collaborate
• Communicate
• Deliver Sustainably
• Achieve Results
• Build Products (Gateway & IAM)
• Manage Conduct
• Manage Risk
• Manage People
• API Gateways
• Portal Development
• API Cloud Journey
• API Deployment (CI/CD) Strategy
• Manage API Partners
• Manage API Ecosystem
• API Migration Strategy
• API Estate Observability
• API Security
• Open Banking Journey
• API Marketplace
• Service Virtualization

About Standard Chartered We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers