Job Description

As the Head, Delivery Constructs & Practices, you will be accountable for: * Evolving the delivery operating model to unlock value realisation of organisational outcomes - driving the design and implementation of clear and scalable structures to support product and platform delivery, agility, and accountability.

• Defining, embedding, and sustaining high-performing delivery ways of working practices (Agile, Product, DevSecOps) across all Squads, Hives, Domains, and Programs within the organization - driving the development and implementation of standard practices, lead data-driven decision-making, proactively manage delivery risks, and foster a culture of continuous learning and improvement.

This role requires a combination of strategic thinking, business acumen, change management, process optimization, people management, and risk management skills to enhance overall delivery efficiency and alignment with organizational objectives.
In this role, you will partner strongly with CIOs, Business Heads, and their respective teams and Delivery Coaches to plan and implement strategic initiatives in various Domains, improving change delivery across Corporate and Institutional Banking, Wealth and Retail Banking, Group Functions, and Support.
You are successful in this role when you meet agreed key performance indicators such as % alignment to product delivery model, constructs and role clarity, capability development, squad / hive health, squad / hive maturity, and adoption rate of standard practices, and staff onboarding to delivery ways of working.
To do this, you must have (1) courage to call out gaps in our ways of working and constraints to our Flow of Work i.e. "canary in the coalmine", (2) mastery of data and insights to analyse and frame delivery performance issues i.e. "problem finding", (3) leadership to drive solutions at multiple levels, (4) bias for action to take ownership and accountability of execution and (5) executive presence to influence senior executives.
Key Stakeholders
T&O Management Team
Business or Function Management Team
CXO -1 / -2
Transformation Leads
Expertise Leads and COEs
Group Process Owners
Functional partners incl. HR, Risk, etc.
Our Ideal Candidate

• Bachelor's degree in a related field (e.g., Business Administration, Engineering, Computer Science)
• Relevant certifications in Agile methodologies (Product Owner, Agile Coach, Change Management) and data analysis (e.g., Data Analytics, Business Intelligence)
• 10+ years of experience in leading and managing agile delivery teams in the banking or financial services industry
• 5+ years of experience in driving transformation initiatives (e.g. Project to Product, Enterprise Agile Transformation) as a Director / VP level
• Strong understanding of data analysis, data visualization, and data storytelling techniques
• Proven track record in driving process improvement and change management initiatives
• Excellent communication, facilitation, and relationship-building skills
• Demonstrated leadership and people management experience in a matrix organization

Role Specific Technical Competencies

• Team Design: The capability to design effective team structures, aligned to organizational strategy, fostering collaboration, role clarity, and delivery accountability.
• Role Design: The skill to define roles and responsibilities that support product and platform operating models, ensuring clear accountabilities, minimized overlaps, and alignment to value streams.
• Craftsmanship and Capability Uplift : The ability to build and mature professional capabilities within teams, establishing standards of practice, continuous learning, and technical excellence.

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website
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Skills Required