Job Description

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity , together with our brand promise, to be here for good are achieved by how we each live our valued behaviours . When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum

• Flexible working options based around home and office locations, with flexible working patterns

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Role Responsibilities
Description of the Role

Hd, Technology / Chief Scrum Master roles is in Client Coverage Technology team and will function within Tech for Tech Hive in the capacity of Cluster Lead - Deliveries.
In this capacity, the candidate is accountable for success of critical programs managed by T4T hive including cross hive programs leveraging exceptional project governance under Agile methodology. This includes working across multiple geographic locations, with demanding stakeholders and ownership of program objectives.
The ideal candidate should be familiar with Agile Delivery, Stakeholder Management, extensive Business Knowledge on capabilities and interlinkages of applications within the Client Coverage portfolio - for example Client Life Cycle Management, Lending, Credit Management, Sales Enablement etc. Candidate should also be well versed with overall Project Administration Toolsets like Clarity and JIRA. Candidate should exhibit analytical skills, ingenuity, critical thinking and sound judgment when it comes to Program /Project Management lifecycle. Should be self-motivated and demonstrate in their past roles a structured approach to problem solving, organising, and communicating to stakeholders while managing complex programs with multi-hive, multi-location engagement model.
Key Roles & responsibilities:
Manage delivery of programs governed under Tech for Tech, which involve Cyber Security remediation, cross hive functional initiatives like new branch rollouts, data remediation, etc.

• Key Skills

• The candidate must be a Certified Scrum Master.
• Agile Delivery Management:

• The candidate is expected to run various ceremonies / manage agile delivery using, but not limited to below involving multi-hive, multi-location scrum teams

• Big Room Planning
• Scrum of Scrum Meeting
• Retrospectives / Show-N-Tells
• Sprint Plan Reviews
• Backlog management and grooming
• Hands-on experience on JIRA to define and manage EPICS/ Stories / Tasks with assignments across single / multiple JIRA projects
• Leveraging on his / her domain knowledge, facilitate and moderate RAID, Triage and refinement
• Domain Knowledge Areas:

• Knowledge on functioning and interlinkages across client coverage portfolio applications covering client lifecycle management, sales enablement, credit origination, Operations excellence, and lending
• Knowledge of external linkages across central systems / golden sources and data flows
• Experience in managing treatment plans and information and cyber security controls remediation
• Experience in managing Technology obsolescence programs
• Experience in managing large programs in Domain data remediation / Credit Re-structuring / Branch Rollouts and similar
• Financial Management:

• Ownership of financial management for the portfolio of programs including but not limited to managing assigned budgets, financial forecast, timesheet / recharges, vendor invoicing.
• RAID Management:

• Ownership for ensuring RAID events, mitigation plans and accountability are identified, communicated and managed across all programs in the portfolio.
• SDLC and Agile Management Practices:

• Ownership of compliance to SCB SDLC processes and guidelines,
• Maintenance of project artefacts in designated bank's repository in accordance to project management standards.
• Key Tools

• Hands-on experience on M7, Clarity (PPM), JIRA, MS Excel and other project management tools to effectively manage and report program deliveries.

• Support Hive Tech Lead:

• Support Hive Tech Lead in Monthly Refinement Forum (RF) :
• Deep understanding of delivery RAID logs across programs.
• Ownership on project financials (including forecasts/ budget plans and corrective actions to achieve path to Green).
• Support to manage Portfolio management activities in the interim till a Portfolio Analyst is appointed

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Business Owner T4T
• HIVE CPO's and Hive Tech Lead
• Peer Cluster Leads and Product Owners
• CCIB HICS and Team
• Security Transformation Service (STS) Team
• CSS ICS TRP Team
• Change & Portfolio Management Team. and others as applicable

Our Ideal Candidate

• Scrum Master Certification is Mandatory
• Other Training/qualifications and Certifications in some of the functional and/or technical domains will be an added advantage

Role Specific Technical Competencies

• More than 12 years of diverse experience in Software delivery Lifecycle adhering to globally accepted test & release methodology
• Strong communication, interpersonal, learning and organizing skills matched with the ability to manage stress, time and people effectively.
• Strong knowledge of release management process & tools, remedy management
• Proven experience in co-ordination of many dependencies and multiple demanding stakeholders in a complex, large-scale deployment environment
• Proven skills in co-ordination, staff management and leadership working with vendors and internal teams
• Excellent oral and written communication skills
• Ability to manage a diverse and challenging stakeholder community

Visit our careers website www.sc.com/careers