Job Description

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• Supporting the Dean of Students in developing policies, procedures and long-term strategies for student mental health and wellbeing, including the student disability services to ensure the highest standard of support for students and to ensure their changing needs are met.
• Promoting the personal development and psychological well-being of students by providing counseling on an individual, or group basis, as well as ensuring that the needs of students are addressed in emergency situations by coordinating and/or providing crisis intervention services during office hours and after hours as needed, including assisting with referral of students to internal and external resources.
• Facilitating interactions and communications with other departments of the University by coordinating the services of the Wellness Center and communicating the vision and mission of the Center to students, faculty and administrative groups of the University and the greater community.
• Directing and participating in educational outreach and preventive health programs, as part of the SMU Resilience Framework. These include creating, mobilizing and sustaining upstream health promotion practices and policies that support a holistic view of mental health and fostering university-wide well-being, as well as planning, implementing and evaluating theory-based and evidence-informed health promotion strategies, policies, programs.
• Overseeing the Disability Support Service unit in its administration, development, coordination and evaluation, including establishing strategic directions to develop, implement, monitor and assess campus-wide educational programming, outreach, training and services for students with disabilities; as well as providing strategic oversight of the assessment process for qualifying students and granting reasonable accommodations,
• Supervising, developing and evaluating the Student Care Officers, providing direction in developing their roles and functions in the Schools, monitoring their progress and integration with the Schools that they support, and ensuring that the outreach and/or intervention programs developed and implemented are in accordance to relevant guidelines and complementing the SMU Resilience Framework.
• Proactively identifiying gaps in processes, policies, service or outreach programs and developing initiatives and/or reviewing polices and processes to fill, remove or manage those gaps.
• Engaging with internal and external stakeholders to ensure effective collaboration and strategic partnerships for resource mobilization, program development, management and implementation, as well as funding.
• Overseeing the Centre\xe2\x80\x99s daily operations including staff performance management, regular reviews of the effectiveness of its services and programs, and managing the administrative activities of the Centre, including preparing the budget and overseeing all expenditures.
• Managing and monitoring clinical records to ensure compliance with government requirements for clinical records, as well as ensuring that cases are updated in a timely manner in the case management system.
• Leading the Centre in conducting professional counselling research by generating ideas, facilitating research opportunities and preparing papers for presentation and publication

Qualifications:

• Minimum Masters (doctorate preferred) in Counselling or related disciplines. (Counselling, social work, psychology).
• Preferably a registered counsellor with the Singapore Association of Counselling.
• Minimum 8 years of clinical experience in a diversified environment.
• Demonstrated ability to work effectively with youths.
• Strong planning and organizational abilities, with experience in strategic planning, policy and programme development.
• Experience in an educational setting preferred.
• Proven management skills with experience and ability to, lead, motivate and empower staff.
• Ability to promote a learning and self-reflective environment for continued professional development of the counsellors and counselling practices, and maintenance and/or enhancement of professional standards.
• Excellent written/oral/interpersonal communication skills.
• Demonstrated commitment to the continuous improvement of health and wellness for students and ability to create an environment conducive to the development of student services innovations;
• Knowledge of evidence-informed mental wellbeing promotion programs/initiatives and ability to use data to inform programs and services;
• Skills in a variety of educational methods including presentations, workshops, trainings, and small group discussion/facilitation;
• Effective management of personnel and budgets.
• Ability to conduct research in counselling and counselling practices.

Other Information:

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

About Us:

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The \'family-like\' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together \xe2\x80\x93 building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities \xe2\x80\x93 all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

Singapore Management University