Job Description

: As a senior leader in IT Organization Management, you'll take a macro view of technology and innovation across the firm to develop solutions that have an everyday impact on internal customers, Product Lines and businesses around th : As a senior leader in IT Organization Management, you'll take a macro view of technology and innovation across the firm to develop solutions that have an everyday impact on internal customers, Product Lines and businesses around the globe. As a leader of organizational, operational and technological change, you'll build partnerships with business groups across the firm. You'll also manage a high-performing team of IT managers across multiple disciplines who share your passion for technology and innovation. When you join JPMorgan Chase & Co., you gain access to the best minds in the business 'both as part of the JPMorgan Chase & Co. global technology community and through our partnerships with some of the most important tech firms in the world. As the Head of APAC Data Center Services, you will direct a leadership team in providing oversight for all Data Centers in the APAC region. Reporting to you will be a team of high performing Regional Managers, Country Managers, Site Leads and Engineers, supporting critical Data Center infrastructure in a 7x24 operations environment. You will have ultimate responsibility over: Data Center technology equipment (compute, storage, network), providing operational oversight, risk and controls governance Liaison lead between facility, security, and technology product teams across the region Responsible for long-term planning, strategy, capacity, and compliance to standard Collaborating with peers globally to drive continuous improvement across the business This role requires a variety of strengths and capabilities, including: Bachelor's degree preferably in Information Technology or other related discipline Minimum 15 years of experience with expertise in Data Center Engineering and/or Operations In-depth knowledge of Data Center Operations, Engineering, Technology Placement, Capacity Management and Control environments Proven track record managing complex technology infrastructure in large scale, mission critical environments Proven track record with leading large, cross functional teams, operating across multiple markets, to achieve organizational goals Manages team as a hands-on functional technology expert with a demonstrated ability to accurately manage any issue that occurs Demonstrated ability to drive transformation and change in culture and team alignment to strategy while identifying opportunities to develop others through mentorship, growth and leading by example Significant experience and interactions with 3rd party data center colocation providers Strong critical thinking and problem-solving skills with impeccable executive communication skills Ability to lead and influence across organizational boundaries to achieve common goals Adept at partnering closely with, and acting as a trusted advisor to, stakeholders across the firm, including business leads, executive leadership and control functions in order to influence strategic priorities Demonstrated understanding of critical regional regulatory requirements Strong understanding of business and technology resiliency objectives Solid understanding of business and technology risk appetite and ability to drive positive risk culture Full understanding of broader technology organizational vision and modernization strategies Exhibit behavior consistent with the firms operating principles, leadership standards and organizational success management criteria