Job Description

See yourself at Twilio.

Join the team as a Head of Sales & GM, APJ

Who we are & why we're hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and innovators to help fuel our growth momentum.

About the job

Twilio's Head of Sales & GM, Asia-Pacific and Japan (APJ) will be responsible for building and leading the Twilio business in the region. You will set and execute a regional plan to drive business in priority countries and be responsible for directly leading new business, account management, and solution engineering functions while setting the direction for sales development, marketing, and all other APJ based Twilio GTM functions as the local sales leader.

The Sales team is central to Twilio's continued growth. We work closely with our clients to develop and scope their products. Also to further develop new business and grow our major strategic clients.

If you are a leader who believes deeply in building inclusive and anti-racist environments, allowing employees from all backgrounds to contribute, grow and prosper, we'd love to hear from you. As a senior leader in APJ, you must be a visible advocate and champion for our values, the Twilio Magic, helping build Twilio's brand as an inclusive and diverse employer both internally and within the communities of our hubs in APJ. You must believe a diverse team, from the top down, allows all employees to achieve their full potential and as a result will allow Twilio to reach our goals, collectively.

Responsibilities:

Twilio seeks a leader who lives the Twilio and has a track record of building and leading world-class Sales and GTM teams. The desired individual will:

• Develop and execute a region-wide plan to maximize revenue results for agreed priority in existing and new countries. Ultimately match the GDP contribution of the region in your delivery of results relative to our results worldwide.
• Provide cross-functional leadership for in region GTM and supporting teams.
• Build and lead high performance inside sales, field sales and SE teams of top talent and deliver productivity that consistently exceeds standards and objectives.
• Drive APJ revenue growth through a combination of our developer first inbound funnel, velocity based inside sales, strategic account planning, cross selling new products/use cases to existing customers and targeted new customers including G2K.
• Working with our customers success team, drive adoption and reduce/eliminate customer churn
• Build a solid operating cadence and team/individual focus around the pipeline, forecasting, deal review, sales execution, deployment, and revenue realization.
• Apply value-based solution selling techniques and develop a culture of consultative sales to move away from price-driven commodity sales.
• Leverage our successful playbooks and enhance the individual markets in APJ.
• Recruit and hire top talent providing career development and performance management so that at least 75% exceed quota and we experience no more than 10% regrettable attrition.
• Represent the region to all other Twilio departments providing regular updates on market and customer requirements around our execution, products, services, and operations.
• Provide transparent and consistent management input on the status of the business, results, and quality of our combined execution.

What you need to succeed:

• Our ideal candidate is an ethical, energetic, proactive team player who can simultaneously partner with executive leadership and work hands-on alongside our front line team.
• 10+ years of experience building and leading high-performance sales teams that deliver overachievement.
• APJ Region experience preferred with a minimum of major country-level leadership.
• High career trajectory and potential.
• Consistent overachievement in previous performance and results.
• Solid technical and commercial skills with an ability to operate independently when necessary.
• Cultural awareness to assess situations where language, culture and or demographics impact the environment.
• Possess well-developed communication and presentation skills; able to communicate at the CxO level.
• Willingness to travel

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having "desired" qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Location

This position will be located in our Singapore office.

You will also get to experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers' experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves.

What we offer

There are many benefits to working at Twilio, including things like competitive pay, generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at .