Job Description

Trust is the first of a new breed of banks in Singapore – digitally native and focused on delivering a delightful customer experience. You will work in a fast-paced and collaborative environment to solve new and interesting challenges each day. Together with our Trust team, you will help shape the future of our bank and be able to work on and solve many interesting challenges which we are facing, learn new ways of working, and help build delightful high quality products for our customers.
As our Head of Technology Risk, you will be responsible for creating and leading a technology risk team along with our journey. You are expected to drive and oversee technology risk management framework for the bank. You and your team members are required to conduct technology risk assessments, address operational and technology risk issues, give recommendations and support on remediation activities. You will also be the trusted advisor to provide expert advice to our board of directors and senior management on how technology risks are managed throughout all business units.
Key Responsibilities

• Drive the setup of the technology risk management framework including program, policies, procedures and internal controls to reduce technology risk, which are in line with the policies of the bank and the regulatory framework of the financial industries in Singapore with focus on MAS TRM Guideline and MFSA Guidance Notes on Cybersecurity
• Oversee the establishment of Technology Risk Management function in Singapore
• Facilitate and coordinate regular operational and technology risk self-assessment carried out by business functions. Assess the current risk control structures, address any weaknesses and produce reports to the board and senior management
• Conduct independent risk assessment, scenario analysis and internal control audit to address potential risks, offer risk assurance to the board and senior management and discover opportunity to improve business operations
• Advise the board and senior management on any technology risks they encounter and the suggested course of action to address these risks
• Develop and monitor key risk indicators and assurance tools to determine their effectiveness and for ongoing improvement
• Manage internal and external loss event reporting including follow up on and ensure effective mitigation of operational loss logged by the business and investigation of root causes
• Possess leadership presence to promote a technology risk culture, train and motivate staff to adopt new technology risk management practices
• Report suspicious activity. Escalate and report the technology risk issues to the senior management and the board
• Handle technology risk related projects and work closely with other risk functions globally
• Ensure the organization's compliance is with all relevant laws, regulations and guidelines from a risk management perspective
• Builds strong relationships and interacts with the board and senior management
• Promote collaboration among departments to address operational risks at enterprise level

Skills & Experiences

• Overall 15+ years of experience with a significant focus of this experience in technology risk. Experience in setting up a technology risk function and having been there during it's inception is a key advantage to this role.
• Hands-on experience in Technology Risk Management including Information Security, Data Privacy, IT Audit, or Third-party Risk related roles is required
• Experience in Operational Risk Management including Business Continuity, Internal Audit, Risk Management or Financial Crime related roles will be an advantage
• Prefer experience with one or more of the following: technology risk management governance, RCSA, Loss data analysis, Scenario analysis, KRIs and Risk Appetite
• Compliance experience/knowledge in the field of financial regulations will be an advantage
• Holders of technology risk related certifications/qualifications will be an advantage (CISA, CISM, CISSP, CCSP, CIPP, CIPM, etc)
• Experience working in Cloud Native environment is highly beneficial

You are also expected to:

• Demonstrate a strong commitment to personal learning and development
• Detail minded with an analytical mindset
• Good communication skills with an ability to explain complex technical issues to non-technical business users
• Be a self-starter and a team leader to achieve team goals

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Come as you are! Trust is an inclusive and open-minded workplace. If you are smart and good at what you do, that's what we care about. So come as you are.
Trust is an equal opportunity employer. We prohibit discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Trust are based on business needs, job requirements and individual qualifications, without regard to age, gender, physical ability, race, religion or belief, family or parental status, sexuality, or any other status protected by laws or regulations. We will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages.