Job Description

About the job:

Lead end-to-end warehousing and logistics operations for our new pharmaceutical manufacturing facility. This role requires establishing operational systems from the ground up, implementing regulatory-compliant processes, and building a high-performing logistics organization. You will design and execute logistics strategies that support rapid business growth while maintaining pharmaceutical quality standards. This greenfield opportunity demands both strategic planning capabilities and hands-on operational leadership in a fast-paced startup environment.

CORE RESPONSIBILITIES

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MATERIALS FLOW AND SHIPMENTS MANAGEMENT

Manage the complete flow of materials from supplier receipt through customer delivery. Deploy team members, equipment, and resources to establish efficient operations capable of handling high-volume throughput. Implement processes that optimize efficiency, reduce costs, and ensure regulatory compliance. Establish control parameters and performance metrics focused on delivery excellence. Manage customs clearance and regulatory requirements for international shipments. Develop documentation systems that minimize delays and facilitate border crossings. Apply and hold required customs and storage licenses

INVENTORY MANAGEMENT

Ensure on-time, in-full delivery to manufacturing operations and customers through effective inventory control. Implement monitoring systems that provide real-time visibility into stock positions and enable rapid corrective action. Execute annual physical inventory processes with high accuracy standards. Develop systems to identify and address potential obsolescence issues. Create dashboards that provide visibility into stock coverage, inventory turns, and key performance metrics to support data-driven decision making.

TEAM LEADERSHIP AND DEVELOPMENT

Build, develop, and lead a high-performing logistics team in a startup environment. Establish clear roles, responsibilities, and performance expectations aligned with organizational objectives. Create individual development plans for team members that enhance technical capabilities and leadership skills. Implement mentoring programs and cross-training initiatives to build organizational resilience. Foster a culture of continuous improvement, accountability, and innovation. Provide regular coaching and feedback to accelerate team performance and professional growth. Lead through ambiguity and change, helping team members navigate the evolving demands of a growing organization while maintaining focus on core deliverables.

QUALITY AND OPERATIONAL MANAGEMENT

Develop and execute 3PL governance frameworks that include regular performance reviews, continuous improvement initiatives, and relationship-building activities. Create collaborative partnerships that drive mutual value and operational excellence. Establish asset management programs including preventive maintenance and calibration protocols. Manage relationships with third-party logistics providers, ensuring adherence to service level agreements and pharmaceutical quality standards. Lead shipping validation processes that ensure product releases meet quality standards and timeline requirements. Own and implement logistics related change controls Lead logistics related deviation investigations such as temperature excursions and damages. Develop risk mitigation strategies that identify and address potential operational disruptions.

WAREHOUSE PLANNING

Develop warehouse strategies and implementation plans that address current operational needs while anticipating future growth. Identify and prioritize initiatives that support critical business requirements. Provide visibility into future capacity needs and translate forecasts into actionable projects with defined timelines and resource requirements. Execute warehouse optimization initiatives on schedule. Balance resource allocation across competing priorities to maximize efficiency while maintaining operational flexibility.

OPERATIONAL EXCELLENCE

Monitor and optimize operational budgets for warehouse operations and transportation. Drive cost efficiency initiatives while maintaining quality standards and service levels. Identify cost-saving opportunities through process improvement, technology implementation, and operational redesign. Lead cross-functional initiatives that enhance end-to-end supply chain performance. Develop effective working relationships with key stakeholders across manufacturing, quality, procurement, and commercial functions.

LOGISTICS IT SYSTEMS AND MASTER DATA

Implement and optimize logistics information systems that enable tracking, documentation, and analytics. Drive system enhancements that improve execution speed and performance visibility. Manage logistics master data ensuring accuracy, timeliness, and compliance with governance requirements. Lead digital transformation of logistics operations. Be one of the SAP key users for logistics and warehousing modules

REQUIRED QUALIFICATIONS

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TECHNICAL COMPETENCIES

Demonstrated achievement of on-time, in-full delivery performance exceeding 95% in pharmaceutical environments Knowledge of pharmaceutical regulations including GDP, GMP, and international shipping requirements Proven ability to reduce lead times while maintaining quality control standards Strong problem-solving skills with expertise in root cause analysis and implementation of corrective actions Strong competency in writing standard operating procedures, working instructions, and deviation investigation reports. Warehouse capacity planning experience with ability to anticipate needs and implement mitigation strategies Experience managing 3PL relationships and driving performance through effective governance

LEADERSHIP CAPABILITIES

Ability to build high-performance teams focused on accountability and execution Experience making informed decisions that balance speed with compliance requirements Track record leading cross-functional teams to deliver process improvements Commitment to continuous improvement with ability to drive teams toward performance targets Demonstrated success in developing and mentoring logistics professionals Change management expertise with ability to lead teams through ambiguity Strong stakeholder management skills with ability to influence across organizational boundaries

KEY PERFORMANCE INDICATORS

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DELIVERY METRICS

On-Time, In-Full Delivery:

Achieve >95% performance

Order Cycle Time:

Reduce processing times through process optimization

Warehouse Turnaround Time:

Meet or exceed service level agreement commitments

COMPLIANCE AND QUALITY

Audit Performance:

Achieve minimal findings in regulatory inspections

Deviation Response Time:

Meet established timelines for investigation and resolution

Documentation Accuracy:

Maintain compliance rates exceeding regulatory requirements

OPERATIONAL EFFICIENCY

Warehouse Capacity Utilization:

Optimize space usage without compromising efficiency or safety

Inventory Turnover Rate:

Exceed industry benchmarks

Stock Accuracy:

Maintain >99% inventory accuracy

External Warehouse Spend:

Operate within budget parameters

Obsolescence Rate:

Maintain levels below established thresholds

TEAM PERFORMANCE AND DEVELOPMENT

Employee Engagement:

Achieve top-quartile engagement scores within the organization

Training Completion:

Ensure 100% completion of required technical and compliance training

Talent Development:

Implement individual development plans for all team members

3PL Performance:

Drive continuous improvement in partner performance metrics

Cross-Functional Collaboration:

Achieve positive stakeholder feedback on logistics team effectiveness

This role offers the opportunity to establish logistics operations for a growing pharmaceutical startup. The position requires operational expertise, strategic thinking, and the ability to execute effectively in a demanding, fast-paced environment while building and developing a high-performing team that will shape the organization's logistics capabilities.


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