Job Description

The Role Responsibilities
As Head of Risk Management, Strategic Programmes you will be responsible for driving risk buy-down initiatives across our TTO Organisation. You will collaborate closely with senior leadership and cross functional teams to identify and prioritise elevated risks, develop effective risk implementation strategy and ensure successful delivery of risk reduction measures. The ideal candidate will possess a strong background in risk management, strategic planning, and organisational leadership with a proven track record of delivering measurable risk buy-downs.
Responsibilities

• Develop and execute a comprehensive risk management strategy to deliver risk-buy downs across organisations through key strategic programmes
• Influence senior leadership team in shaping, defining and making decisions on risk buydown targets by establishing clear performance metrics and timelines
• Conduct quarterly risk review for identification, assessment, and prioritisation of risks across strategic initiatives, considering both internal (incl GIA) and external (Regulatory) factors.
• Work closely with cross functional teams to develop robust risk delivery plans and control measures ensuring alignment with overall organisational goals.
• Provide expert guidance and support to project teams in integrating risk management practices into strategic planning and execution process.
• Ownership of risk treatment plans that are in scope of transformational programs partnering with heads of strategic programmes, track progress and proactively identify and address any barriers or challenges.
• Partner with TTO Risk Management teams to develop a risk aware culture across the organisation promoting accountability and ownership of risk buy-down initiatives.
• Stay up to date with industry trends, regulatory requirements and best practises in risk management and apply this knowledge to enhance organisations risk management practises.
• Prepare and present comprehensive risk reports to senior leadership highlighting progress against risk buy-down targets, potential areas of concern and recommended actions.
• Collaborate with internal stakeholders including technology, operations, compliance, and finance to ensure a coordinated and an integrated approach to risk management efforts.
• Foster effective relationships with external partners consultants and industry experts to leverage their expertise in risk buy-down initiatives.

Strategy

• Understanding of Group TTO strategy and its implications managing strategic programs with respect to technology risk management role.
• Strong in shaping, defining and driving longer term TTO risk management strategy
• Awareness and understanding of the Group\'s and Function\'s objectives to deliver risk buy-down initiatives.

Business

• Maintain strong stakeholder engagement with Technology Services, Operations, CMT(s), Risk & Compliance and Group Internal Audit to ensure alignment across stakeholder groups.
• Ensure appropriate representation across the stakeholder groups in governance and delivery forums.
• Serve as key escalation contact for the programme AE on all technology risk related incidents and queries that arise, and review adequacy of risk mitigating controls.
• Responsible to follow up on Technology risk deadlines.
• Accountable to ensure BCM framework adequately supports the data management & privacy strategy. Where necessary provide executive sponsorship for major BCM initiatives.

Processes

• Provide timely and accurate reporting to internal risk assurance teams, and appropriate forums/committees.
• Escalate appropriately to ensure the Global Head, TTO Risk Management is updated and able to intervene as required.
• Ensure risk ownership by AE and Chief Product Owner of strategic programmes - specifically ownership of residual risk evaluations and associated remediation activities.
• Responsible for ensuring compliance with policies applicable to which impact technology risk. Challenge processes, procedures, and policy if there is opportunity for improvement.
• Responsible for coordinating with stakeholders and with other non-financial risk managers to increase sharing of key learnings and best practices

People & Talent

• Champion and act as a role model of the Group\'s values and culture.
• Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement, ensuring everyone in Operations are drivers and owners of client outcomes.
• Set effective metrics and standards, transparently communicating them to team members, providing feedback and rewarding employees accordingly. Set the appropriate tone and expectations for the wider team.
• Employ, engage, and retain high quality people, with succession planning for critical roles.
• Ensure team structure/capacity is reviewed to enable delivery of client outcomes.
• Ensure the provision of on-going training & development, ensure that direct reports are suitably skilled and qualified for their roles and that they have effective supervision in place to mitigate any risk.

Risk Management

• Awareness of relevant risk policies/standards, Group Risk Assessment Methodology (GRAM), risk framework owner role, and first line technology risk management role.
• Responsible for executing risk management responsibilities of the first line of defence as defined within the Technology Risk Policy and Standard, and Group Technology Policy.
• Working closely with Risk Owner and Process Owner, continuously identify and evaluate technology risks arising for new implementation, regulatory and thematic risks, and drive the implementation of appropriate controls to mitigate these risks across technology.

Governance

• Responsible for ensuring adequate governance and oversight over key technology programmes, through the escalation and appropriate resolution of relevant risk exposures to the Non-Financial Risk Committee (NFRC) as required.
• Represent TTO Risk Management in PGSC, QPR and Steer Co meetings, update progress on risk buy-down against targets.
• Awareness and understanding of the technology regulations for key markets in which the Group operates.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group\'s Values and Code of Conduct .
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Support the Global Head, TTO Risk Management to achieve the outcomes set out in the Bank\'s Conduct Principles.

Key stakeholders

• Enterprise Technology
• Technology Strategy and Architecture
• TTO MT
• TTO Non Financial Risk Committee
• TTO Risk Management MT
• Regional CTTO and Country CTMs
• Risk Framework Owners
• Functional Partners including Risk, HR, Finance, Audit, etc.

Other Responsibilities

• Represent Technology in regulatory reviews and engagement on strategic programme risks as required.

Our Ideal Candidate

• Bachelor\'s degree in technology, business administration or related field
• Proven experience in risk management strategic planning and organisational leadership, preferably in a complex organisational setting
• Demonstrated track record of successfully delivering major programmes, risk-buy downs through effective risk management strategies and initiatives
• Strong analytical skills with the ability to identify, assess, and prioritise risks, and develop innovative risk mitigation strategies
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders across all levels in the organisation
• Exceptional leadership abilities, with a track record of driving change, fostering collaboration, and achieving results
• Strong project management skills, with the ability to manage multiple initiatives concurrently and deliver them on time with quality
• Proficiency in risk management frameworks, methodologies, and tools
• Professional certifications in project management, risk management are highly desirable
• Experience in implementing risk management practises across diverse functional areas and business units is preferred
• Experience with technology implementation and/or operations, especially in large scale transformation initiatives

Role Specific Technical Competencies

• Manage Compliance
• Manage Privacy and Secrecy
• Manage Records Management
• Manage Data Quality
• Manage Data Sovereignty
• Manage People
• Business Process Improvement

About Standard Chartered
We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers

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