Helpdesk Engineer
Singapore, Singapore
Job Description
Helpdesk Engineer
Monday to Friday, 9.30am to 7pm
Located in West, One North
Variable Bonus + Medical + Dental/Optical & other benefits
Responsibilities
- Provide day-to-day technical support to end users and ensure the smooth running of computers, network devices and printers
- Troubleshoot and resolve end user application issues, maintain, and update technical support documentation
- Handle asset management, maintain inventory and liaise with vendors
- Maintain and monitor office network infrastructure, IT security and antivirus tools
- Other duties include performing first level troubleshooting and support for scheduled server backups, system monitoring and reports
Requirements
- Diploma or degree in Computer Sciences, Information Technology, or relevant fields.
- At least 3 years of relevant experience operating in a similar role
- In-depth knowledge of computer hardware, software, and OS (Windows and macOS)
- Understanding of TCP/IP, IP addressing and LAN technology including switching and routing fundamentals
- Hands-on experience in Windows server administration and basic knowledge in Linux server administration is a plus
- Professional Qualification - Microsoft Certified/CCNA is a plus
- Knowledge of basic setup and configuration of Cisco devices such as firewall, switch, IP phones, wireless controller and access points is a plus
- Ability to cover after-office hours and weekend support
You may email your resume to alyssa@alignrecruitment.com.sg or whatsapp wa.me/6590066657 for more information.
Regret to inform you that only shortlisted candidates will be contacted by our consultants.
Align Recruitment Pte Ltd (20C0253) Lee Ming Hui (Reg No. R21102976)
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Job Detail
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Job IdJD1158605
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned