Job FunctionsThe Host/ess is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. By nature of the position, the host/ess is the guest's first impression of the restaurant. This Host/ess greets guests promptly, courteously, graciously with eye contact, and a smile. Utilizing Open Table, the Host/ess takes reservations, reviews the daily reservation book and has the ability to seat guests without reservations. The Host/ess has a complete working knowledge of the menus, menu ingredients and what is unavailable for that day. A principle role within the restaurant, the Host/ess is familiar with server stations, their daily assignments, their personal timing patterns and their maximum workload capacity. The Host/ess is also familiar with frequent guests and knows their names and preferences.RequirementsWe are looking for individuals with excellent personal presentation and interpersonal skills. Fluency in reading, writing, and spoken English is also required. The Host/ess position requires continuous standing for up to 8 hours a day. The ideal candidate will have a confident outgoing personality and a can-do approach to any request. The ability to remain calm under pressure is essential and applicants must have a flexible schedule with the ability to work all shifts, weekends and holidays.
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