Job Description

Calling all innovators \xe2\x80\x93 find your future at Fiserv.

We\xe2\x80\x99re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day \xe2\x80\x93 quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we\xe2\x80\x99re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title HR Business Partner

The HR Manager / HR Business Partner plays an instrumental role in the entire employee life-cycle through fostering Fiserv\xe2\x80\x99s culture and employee experience; providing coaching and guidance to managers and employees, in conjunction with the HR Director.

Key responsibilities include:

In conjunction with the HR Director, proactively partner with other HR functions within Fiserv to identify the best solutions and guidance for employees and the business

Drive HR process improvement through involvement in APAC and HR Projects and initiatives including design of policies, processes, system improvement and implementation

Effectively build harmonious partnerships with employees and managers across the organization

Collaborate with assigned client groups to support initiatives by understanding of the organization\'s objectives, issues, needs and critical success factors

Work with managers in the development of high quality solutions, action plans, and appropriate metrics, which may include developing effective skills, competencies and systems in support of business goals and talent requirements

Co-ordinate full employee life-cycle through liaising with the HR Operations team on day-to-day matters, e.g. promotions, onboarding, exits, application of policies and procedures, and responding to employee queries

Play a lead role in coordinating Regional Corporate Social Responsibility activities, Diversity and Inclusion and employee wellbeing plans

Requirements

5+ years of progressive responsible experience in HR with a working knowledge of the full talent management platform, with specific emphasis in performance management, employee relations and talent mobility

Knowledge of legal requirements related to day-today management (coaching, counselling, career development, and disciplinary actions)

Recognized as a key resource for employees and managers who is approachable and effectively facilitates coaching conversations

Ability to prepare clear and concise reports, prepare HR metrics reporting. Exposure to Workday is highly desirable.

Partner with HR specialist functions in order to meet various objectives and facilitate resolution of employee issues

Ability to establish trust and build productive relationship at all levels of the organization

Strong analytical, critical thinking, problem solving, judgement, influencing and decision managing skills

Results oriented, self-motivated and driven, while demonstrating a high level of emotional intelligence, accustomed to working in a hands-on manner to accomplish multiple priorities

Excellent oral and written communication skills

Related tertiary qualifications and experience in Tech or Finance industry are desirable

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE\xe2\x84\xa2 500 company, one of Fast Company\xe2\x80\x99s Most Innovative Companies, and a top scorer on Bloomberg\xe2\x80\x99s Gender-Equality Index, we are committed to excellence and purposeful innovation.

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won\xe2\x80\x99t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won\xe2\x80\x99t send you a check to cash on Fiserv\xe2\x80\x99s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.

Fiserv