Job Description

We are looking for a dedicated and hands-on

HR Executive

to support the full spectrum of HR operations across our retail businesses (tea and jewellery) and corporate functions. The role will be responsible for employee relations, recruitment, payroll administration, and HR operations, while also supporting general office administrative duties.

Key Responsibilities

Employee Relations

Serve as the primary point of contact for retail front-line employees and corporate staff on HR-related matters. Address and resolve employee issues and concerns in a fair, timely, and professional manner. Support performance management processes, including appraisals, counseling, and disciplinary actions. Promote employee engagement through communication and HR initiatives.

Compensation & Benefits Administration

Administer medical and insurance benefits including registration, claims, and liaison with service providers. Ensure accurate and up-to-date employee records in HR systems Generate HR letters such as confirmation, transfer, and termination letters.

Payroll

Prepare and provide all necessary payroll data and supporting documents to the outsourced payroll vendor for monthly processing. Generate and reconcile payroll reports, ensuring data accuracy and timely processing. Maintain proper payroll records and support audits, government surveys, and process improvement initiatives.

HR Operations & Administration

Support HR policy communication and ensure proper implementation of HR SOPs across all business entities. Coordinate HR projects and initiatives to enhance employee experience and organizational efficiency. Handle administrative duties such as the purchase of stationery, pantry, and office supplies. Manage work pass applications, renewals, and cancellations, including coordination of repatriation matters where applicable. Perform other ad-hoc HR and administrative duties as assigned.

Requirements

Degree in Human Resource Management, Business Administration, or related field. Minimum 3-5 years of relevant experience in a HR Generalist or Recruitment Specialist, preferably within the retail sector. Strong knowledge of local employment legislation and HR practices. Detail-oriented, organized, and able to multitask effectively in a fast-paced environment. Excellent interpersonal and communication skills, with the ability to engage employees at all levels. * Proficient in Microsoft Office and Info-Tech systems.