Job Description

About The RoleAs an HR Practitioner, you will be responsible for supporting the human resource processes, building a supportive environment for our employees, and managing the HRIS at our Philippines Hub. This role provides support to our Talent Management team and employees, promotes diversity awareness, provides guidance on employee behavior and conflict resolution, and conducts investigations in response to employee complaints.The successful candidate should be highly organized and have great time management skills, a customer experience mentality, and the ability to roll up their sleeves when the time arrives. Supporting our associates with efficiency and in a timely manner is critical for this role. You may also be called upon to support other departments such as IT, Talent Acquisition, or Finance & Accounting on occasion.You'll be based primarily from home initially due to Covid, and should reside within the Metro Manila area. You should be willing to travel to our co-working spaces, government agencies, and also work from the office once we have a space not located in a co-working facility.You'll be...

• Performing customer service functions by answering employee/candidate inquiries, questions, and requests
• Conducting new hire orientation
• Assisting with the preparation of employment contracts, notices, and documents.
• Mailing, scanning, and emailing documents; and performing other clerical functions
• Filing documents into appropriate employee files
• Administering payroll, employee benefits (company and statutory)
• Working closely with management and employees to improve work relationships, building morale, and increasing productivity and retention
• Handling off-boarding and exit interview process
• Liaising with business leaders and functional leads to provide daily HR guidance
• Partnering with internal stakeholders on projects, initiatives, and events
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

What you bring to the table

• 2-3 years of relevant HR experience
• Comfort in a fast-paced startup environment where priorities can shift quickly and responsibilities are broad
• A service excellence mindset is a must
• Exercise good judgment and maintain a positive and professional demeanor
• Joy from creating memorable experiences and environments for the teams you work with
• Passion for challenging yourself with complex roles that have significant opportunity for growth and development
• Desire to be in a high achieving environment where you will create great value while growing your ability exponentially
• Excellent written and verbal communication skills
• Excellent organizational skills and attention to detail
• Strong mind-set for continuous improvement and exceeding client expectations
• Knowledgeable and well versed local labor relations, legal employment conditions, and local statutory regulations
• Working understanding of human resource principles, practices and procedures
• Excellent time management skills with a proven ability to meet deadlines
• Ability to function well in a high-paced and at times stressful environment
• Availability to perform job duties outside of normal business hours when necessary
• Experienced in multidisciplinary project management
• An identification with PartnerHero's Core Values: Be Humble, Take Ownership, Care for Others, Embrace Growth, Manifest Trust
• Tech savvy and proficient in Google Suite and/or Microsoft Office
• Works well under pressure and in a highly dynamic environment

Bonus Points: - Experience in dealing with government agencies- Experience in vendor management or qualification at any level- Capability to work in a multicultural environment- Owns a vehicle (not required) What We Provide

• Location: Metro Manila (WFH until further notice)
• Full time with the potential for overtime if requested by Partner
• Competitive compensation based on experience
• Attractive benefits package including medical, dental, and vision options, sabbatical leave for tenured employees
• Access to free posture-based fitness workouts from home
• Training opportunities provided by PartnerHero and outside entities
• 1-on-1 coaching with feedback sessions, mentorship, and opportunities for cross-functional development

Why PartnerHero?PartnerHero is a mission-driven company with a passion for helping good businesses succeed. We build teams that help companies scale in every facet of their business—from customer support to Software QA, content moderation, design, engineering, and more. We work with over 75+ tech-forward companies including Etsy, Udemy, Good Eggs, Grindr, and Bentobox. PartnerHero not only offers fair compensation and benefits, but a culture that values inclusion, belonging, and opportunities for professional growth.How We're DifferentHistorically, the outsourcing industry has valued profit over people and compensated for high turnover by underpaying employees. We want to change that. PartnerHero not only offers fair compensation and benefits but values inclusion, belonging, and opportunity.Read more about our Core Values and story here - https://partnerhero.com/aboutJob Types: Full-time, PermanentSalary: From Php25,000.00 per monthBenefits:

• Company Christmas gift
• Company events
• Health insurance
• Life insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• 13th month salary

Experience:

• Human Resources: 1 year (Preferred)