Job Description

Key Responsibilities

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1. Recruitment & Onboarding

Manage the full recruitment process -- drafting job descriptions, posting listings, screening candidates, and scheduling interviews. Coordinate onboarding for new hires, ensuring a seamless and welcoming integration into the Chello culture. Maintain updated job descriptions and organizational charts.

2. HR Administration

Maintain employee records and ensure HR documentation (contracts, policies, handbooks) are updated and compliant. Manage leave applications, attendance tracking, and payroll coordination. Support compliance with local labour laws and HR regulations (MOM requirements, CPF submissions, etc.).

3. Performance & Development

Support performance review cycles, goal setting, and feedback processes. Assist in developing learning and growth initiatives (training, workshops, upskilling opportunities). Track and analyse HR metrics like retention, satisfaction, and performance trends.

4. Culture & Employee Engagement

Plan and execute employee engagement initiatives -- birthdays, appreciation days, retreats, team bonding, and recognition programs. Be the point of contact for HR-related queries and employee relations matters, promoting a positive and inclusive workplace. Champion Chello's values of creativity, kindness, and collaboration in all interactions.

5. HR Strategy Support

Work closely with leadership to align HR initiatives with Chello's business goals. Contribute ideas for improving team wellbeing, productivity, and communication. Assist in employer branding efforts to position Chello as an inspiring place to work.

Qualifications

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Diploma or Bachelor's degree More than 1 year of HR experience Strong knowledge of Singapore employment regulations. Excellent communication, organization, and interpersonal skills. Empathetic, detail-oriented, and proactive problem solver. * Familiar with HR software, Google Workspace, and basic payroll systems.