Job Description

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Details of the Division and Team:

FIC Client Enablement is a new function sitting within the broader FIC COO Group and plays a key role in driving the strategic revenue and growth initiatives of the Institutional Client Group. Specifically it aims to deliver:

a seamless and competitive client experience when getting counterparties \xe2\x80\x98good to trade\xe2\x80\x99 and then dealing with Deutsche Bank; and

innovative client relationship management tooling that facilitates effective and profitable client coverage with considered allocation of resource

You\xe2\x80\x99ll perform a client-facing role covering a number of the Institutional Client Group\xe2\x80\x99s - (ICG\xe2\x80\x99s) - highest priority clients. You\xe2\x80\x99ll be responsible for managing their funds onboarding pipeline with them proactively; organizing and coordinating functional inputs to the internal process \xe2\x80\x93 (across Credit, Legal, Onboarding Case Management etc) and face off directly to the key relationship managers in ICG.

This will be a key area of strategic development in the short to medium term as ICG looks to establish a competitive edge that can drive deepened client relationships and revenue growth. You\xe2\x80\x99ll be responsible for setting up structured reporting and tracking from which ICG can monitor it\xe2\x80\x99s functional performance with key clients with a view to tracking and effecting client experience trends.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That\xe2\x80\x99s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

Flexible benefits plan including virtual doctor consultation services

Comprehensive leave benefits

Gender Neutral Parental Leave

Flexible working arrangements

25 days of annual paid leave, plus public holiday and flexible working arrangements

Your key responsibilities:

Day-to-day coverage of ~10 key ICG clients making sure that their funds onboarding and related needs are met efficiently; that they have full transparency on progress and issues and you are their single point of contact and trusted advisor in the space

Partnering closely with Operational Client Relationship Management (OCRM) counterparts to ensure seamless operation health of the broader client relationship

Close partnership with all functions impacting the funds onboarding processes ensuring key resources are made available as required and all working shared and well articulated priorities

Defining a target state that delivers a high quality, systematic and efficient client experience in funds onboarding

Supporting a change agenda and programme of work to deliver that target state

Your skills and experience:

5+ years\' experience in a client onboarding or similar roles within the Banking/Finance industry

Prior experience in KYC, Change, Relationship Management, Legal or Credit Risk functions

Experience facing both clients and senior internal stakeholders

Experience in building and managing business process with multiple stakeholders and inputters

Proven ability to \xe2\x80\x98see the big picture\xe2\x80\x99 and define target state processes that are both client-centric and achieve internal efficiency and robust control

Knowledge of Investment Banking business areas including the products; clients and their motivations.

Strong attention to detail with ability to multi-task and produce quality work under tight deadlines and minimal supervision

Collaborative and disciplined approach to problem-solving and work dynamically across multiple functions

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirement may apply.

How we\xe2\x80\x99ll support you:

Flexible working to assist you balance your personal priorities

Coaching and support from experts in your team

A culture of continuous learning to aid progression

A range of flexible benefits that you can tailor to suit your needs

Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. to see what we do.

Deutsche Bank & Diversity

Our values define the working environment we strive to create \xe2\x80\x93 diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

Deutsche Bank