Job Description

1.1 Provide .device management ( .device - ICT devices, equipment, peripherals and gadgets under the purview of the ICT department ) 1.2 Provide technical and applications support f 1.1 Provide .device management ( .device - ICT devices, equipment, peripherals and gadgets under the purview of the ICT department ) 1.2 Provide technical and applications support for users 1.3 Installation, testing and commissioning, maintenance, and repair of devices. 1.4 Maintenance of inventory system (for e.g. Microsoft Excel, Google Spreadsheet) to track the loan and return of devices. 1.5 Manage ICT inventory in the School 1.6 Maintain and handle school shared ICT devices. Deliver and setup the ICT devices/ resources at the requested room/ area. 1.7 Assist and supervise ICT vendors during delivery of services or goods 1.8 Delivery and receipt of goods as and when required. 1.9 Assist the school leaders, management or teachers for related ICT tasks. Process paperwork (for e.g. Condemnation Form, Loan Form, 1.10 Process paperwork (for e.g. Condemnation Form, Loan Form,ICT Request Form) and related ICT administrative tasks. 1.11 Support and report to the HOD ICT, SH ICT, ICT Manager and ICT Associate. 1.12 To support and work in tandem with desktop engineers (DE) deployed in schools. 1.13 To assist in audio, projector and notebook setup during school programme and events 1.14 To assist in audio and video production when necessary. 1.15 To assist in using Chromakey related software or application. 1.16 To conduct ICT baseline skills (Microsoft applications and google applications), ICT related and video related trainings to teachers and students. 1.17 To provide technical support during school hours. 1.18 Maintenance of school website or social media platform when required. Requirements . Possess minimum Diploma in IT service management or any relevant field . Minimum 2 years' experience as ICT Executive or equivalent role . Possess working knowledge in computing processes . Possess working knowledge in Microsoft Office applications . Possess working knowledge in Google Workspace . Work experience in the education sector is preferred . Experience in tracking, managing computing hardware using an inventory system . Experience in AV-related setup and production . Experience in audio, video and media production for school events is preferred . Able to conduct ICT baseline skills (Microsoft applications and google applications), ICT related and video related trainings to teachers and students . Able to provide technical support during school hours . Able to communicate well in English - both written and spoken . Able to maintain school website when needed. Other Information Work Location: Jurong West. Work Commencement: Jan 2023. Working hours: 7am - 430 pm