Job Description

• Provide *device management ( *device - ICT devices, equipment, peripherals and gadgets under the purview of the ICT department )
• Provide technical and applications support for users
• Installation, testing and commissioning, maintenance, and repair of devices.
• Maintenance of inventory system (for e.g. Microsoft Excel, Google Spreadsheet) to track the loan and return of devices.
• Manage ICT inventory in the School
• Maintain and handle school shared ICT devices. Deliver and setup the ICT devices/ resources at the requested room/ area.
• Assist and supervise ICT vendors during delivery of services or goods
• Delivery and receipt of goods as and when required.
• Assist the school leaders, management or teachers for related ICT tasks.
• Process paperwork (for e.g. Condemnation Form, Loan Form, ICT Request Form) and related ICT administrative tasks.
• Support and report to the HOD ICT, SH ICT, ICT Manager and ICT Associate.
• To support and work in tandem with desktop engineers (DE) deployed in schools.
• To assist in audio, projector and notebook setup during school programme and events
• To assist in audio and video production when necessary
• To assist in using Chroma key related software or application
• To conduct ICT baseline skills (Microsoft applications and google applications), ICT related and video related trainings to teachers and students
• To provide technical support during school hours
• Maintenance of school website or social media platform when required

Job Requirements

Requirements

• Min. diploma in IT service management or any relevant field
• At least 2 years of working experience as ICT Executive or equivalent role
• Working experience in the education sector is preferred
• Possess working knowledge in computing processes
• Possess working knowledge in Microsoft Office applications
• Possess working knowledge in Google Workspace
• Experience in tracking, managing computing hardware using an inventory system
• Experience in AV-related setup and production
• Experience in audio, video and media production for school events is preferred
• Able to conduct ICT baseline skills (Microsoft applications and google applications), ICT related and video related trainings to teachers and students
• Able to provide technical support during school hours
• Able to communicate well in English - both written and spoken
• Able to maintain school website when needed

Working hours

• Mondays to Thursdays: 7.00AM to 4.30PM
• Fridays: 7.00AM to 4.00PM
• Lunch Break - 1 hr
• Service not required on Saturdays, Sundays and gazetted public holidays

Working locations

• Jurong East (School environment)

Additional info:

• Salary: Up to S3,000 per month
• Contract Period: 01 January 2023 to 31 December 2023
• This is outsource role

If you are what we are looking for & keen to apply, kindly send in your resume (in MS Word format) to Mindy at mingshiuan.chai@rmagroup.com.sg /Nadiah at Nadiah@rmagroup.com.sg | 64941546

To expedite processing, you can lodge your application directly at https://www.rmaconsultants.com.sg/employment/registerjobseeker.aspx or https://bit.ly/expeditejobappl

All Curriculum Vitaes will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be notified.

Nadiah Nasir
EA License No. 93C4403
EA Regn. No. R1547667