Job Description

An Immigration Associate\xe2\x80\x99s responsibilities include day-to-day liaison with clients and internal stakeholders at all levels, under the supervision of the direct reporting supervisor. The incumbent will be exposed to full range of Singapore immigration work. This role is responsible for developing and maintaining a strong knowledge of the Singapore inbound immigration regulations and policies, and are able to effectively use this knowledge to offer a high quality service and advisory adapted to our clients\xe2\x80\x99 needs. This role can lead to positions of increasing responsibilities and satisfaction.KEY DUTIES

• Liaising with clients and assisting with the application of the relevant Singapore immigration applications.
• Providing application overview, collating clients\xe2\x80\x99 documents / information and addressing clients\xe2\x80\x99 queries within Company\xe2\x80\x99s stipulated response time, in a timely and professional manner.
• Cultivating solid relationships with clients through the provision of exceptional after-sales service.
• Assisting with the preparation and submission of client\xe2\x80\x99s Singapore immigration applications (LTVP / PR / Citizenship / Work Passes / etc).
• Regularly interacting with clients through telephone calls, email communications, WhatsApp communications or face-to-face meetings.
• Managing full spectrum of case process from initiation to advising on outcome of applications
• Preparing immigration advice for clients.
• Managing systems / databases for application tracking and record-keeping purposes
• Meeting monthly KPIs set by the Management
• Other ad hoc duties as required by supervisor/manager.

REQUIREMENTS

• Experienced in handling work pass (work permit / S Pass / Employment Pass / etc) applications will be advantageous
• Billingual preferred
• equivalent in any field of study
• Strong attention to detail with organisational and analytical skills
• Exceptional organizational and time management skills
• Personable with good communication skills and passionate about client service
• Proficient in Microsoft office and Adobe
• Fluent in written and spoken English

Application InstructionsPlease apply for this position by submitting your text CV using InternSG.
Kindly note that only shortlisted candidates will be notified.

InternSG