Job Description

The Pan Pacific Orchard presents the pinnacle of design by award-winning WOHA, located in Singapore\'s prime district Orchard Road.

The 23-floor destination hotel redefines the city\'s landscape with four themed open-air terraces of distinctive design concepts - Forest, Beach, Garden and Cloud.

Nestled amidst the Forest Terrace is new signature restaurant Mosella, which will introduce a sharing concept of Mediterranean cuisine with a refreshing Peruvian twist. The Beach errace will bring a resort-like experience to the heart of the city, and above, the Garden Terrace will be home to Florette, the Champagne & Oysters specialty bar. At the highest levels of the Cloud Terrace, level 18 will house Orchard\'s highest pillarless ballroom, Claymore Ballroom.

Operated by Pan Pacific Hotels Group, a member of UOL Group Limited, Pan Pacific Orchard elevates the guest experience with the Pan Pacific signature of sincere and graceful luxury.

The Role

Be part of an amazing team at Pan Pacific Orchard, Singapore to redefine the City\'s landscape and grow your hospitality career!

The Income Auditor is responsible for the checking and analyzing the night audit reports for accuracy and completeness, verifying allowances and miscellaneous postings for proper authorisation and coding, reconciling the daily sales journals and reports, resolving all discrepancies and develop procedures to eliminate such discrepancies.

Our Expectations:

• Liaises with other departments in the Hotel concerning income audit and reporting function.
• Ensures the audit standards are adhered to by the associates in all departments, including Finance Department.
• Checks night audit report on a daily basis, to ensure that \xe2\x80\x9ctoday\'s guest ledger\xe2\x80\x9d agree with \xe2\x80\x9ctoday\'s postings and settlements\xe2\x80\x9d added to \xe2\x80\x9cyesterday\'s guest ledger\xe2\x80\x9d.
• Checks Opera Cloud interface to SAP and tally the GST.
• Checks allowance transactions; ensuring posting of allowances are in compliance with PPHG\'s established policies.
• Checks paid-out vouchers, ensuring proper approval. Review paid out transactions for each day to ensure all have proper supporting and contain signature of guest.
• Checks all Front Office Cashier\'s report and sort out the credit cards settlement chits for Accounts Receivable. Ensures that the Front Office cashiers balance their work, all supporting documents are attached to the cashier\'s report.
• Checks complimentary and house use rooms and make sure there are proper approval.
• Ensure void transaction are properly documented and approved.
• Checks interface of telephone revenue tally to opera and inform operator on the lost interface, ensure that offline charges are posted in.
• Reviews and reconciles daily posting of SPA revenue.
• Performs daily posting of car park revenue to Opera and tally amount received.
• Performs daily review of PM account and Deposit ledger and follow up with Front Office for timely clearance.
• Verifies daily that the room discrepancy report has been completed and signed off by Executive Housekeeper and Front Office Manager.
• Checks and verify monthly Front Office upsell incentive claims.
• Conducts monthly surprise cash count on all floats.
• Performs reconciliation of monthly No Show Report.
• Verifies, processes and tracks all Refunds/Waiver forms.

Talent Profile

We are looking for a positive individual with at least 2 years in a similar capacity. He/She should possess at least a Diploma in Finance or related specialisation from a tertiary insitution. He/She must have a keen eye for detail and thrives on numbers.

Pan Pacific Hotels Group