Job Description

Responsibilities & Duties:

- System Administration: Assist in the administration of servers and systems, including installing, configuring, and maintaining operating systems and software applications.


- Network Management: Support the setup and maintenance of network infrastructure, including switches, routers, firewalls, and wireless access points.


- Technical Support: Provide technical support to staff for network-related issues, troubleshooting connectivity problems, and ensuring smooth network operations.


- Monitoring and Reporting: Monitor system performance and network traffic, generating reports and alerts for any anomalies or issues that may arise.


- Backup and Recovery: Assist in implementing and managing backup processes for data and systems, ensuring regular backups and facilitating recovery procedures when necessary.


- Security Compliance: Perform necessary security updates to infrastructure and equipment. Ensure compliance with organizational security policies.


- User Account Management: Support the creation, modification, and deletion of user accounts in accordance with firm policies, ensuring proper access controls.


- Documentation: Maintain accurate documentation of system configurations, network diagrams, and any updates or changes made to the infrastructure.


- Collaboration with IT Team: Work closely with other IT team members on projects to enhance infrastructure performance and implement new technologies.


- General Administrative Support: Provide ad-hoc support to the IS Team and end-users, system administration, project setup and other general tasks.


- Routine Tasks: Network Infrastructure and Systems Administration.


- Maintain network connectivity and performance.


- Configure and manage network switches and routers.


- Support VPN and remote access solutions.


- Monitor network traffic and bandwidth.


- Implement network security protocols.


- Assist in firewall configuration.


- Manage firm's on-premises and cloud infrastructure.


- Support Microsoft 365 Infrastructure.


- Maintain Active Directory configurations.


- Implement user access controls.


- Manage system backup and recovery procedures.


- Support virtualization platforms.