Job Description

Position summary: Reporting to the Global IT Infrastructure & Security Engineering Manager, the Infra & Security Project Manager experienced in the implementation of infrastructure and security capabilities, is required to manage the delivery of projects, adhering to PMO\xe2\x80\x99s project lifecycle methodology (IT-PLC) and successfully transition to operations and support . The incumbent will work closely with both IT Infrastructure & Security as well as Application teams and Business teams. The position guides complex projects from inception through delivery and support, working in close partnership with solution engineers and business leaders, including project, program, and executive sponsors, as well as other leaders within the business. This role is also in charge of defining objectives, creating plans to achieve objectives, tracking progress against objectives and budgets, driving execution of key projects and programs, and improving project management processes.

• Develop a project charter to initiate and design program and benefits
• Develop milestone, accountability matrix and standard measurement criteria for program
• Identify opportunities to improve utilisation of manpower, information and material and/or technology for program implementation
• Establish and communicate expectations for periodic and milestone reviews including status reports, program risk identification and other dashboards
• Identify, review and level resource requirements to gain efficiencies and maximize productivity
• Demonstrated proficiency using Microsoft Office Suite (including Visio and Project)

• Conduct program kick-off with key stakeholders and communicate deliverables and expectations
• Develop the transition and/or integration and/or closure plan by defining exit criteria
• Ensure all administrative, commercial and contractual obligations are met upon program completion
• Manage risks in accordance with risk management plans
• Oversee adherence to schedules, budget, manpower and technical quality targets
• Oversee the documentation of scope, changes, issues and risks that affect implementation
• Ensure compliance to IT-PLC process, and accountable for TG reviews
• Be communicative and social, assertive and enthusiastic
• Must be able to facilitate discussion and discover alternatives or different approaches
• Oversee the documentation of scope, changes, issues and risks that affect implementation
• Ensure compliance to IT-PLC process, and accountable for TG reviews
• Be communicative and social, assertive and enthusiastic
• Must be able to facilitate discussion and discover alternatives or different approaches

• Manage the budget expenditure and allocation across teams and projects
• Monitor and track the project team\xe2\x80\x99s achievements and key performance indicators
• Acquire, allocate and optimise the use of resources
• Develop learning roadmaps to support the professional development of the team
• Coach team members on Agile practices and values
• Excellent interpersonal communications skills and proven ability to work effectively with all organization levels

• BSc required (in Computer Science, Information Systems or a related discipline)
• PMP/PMI or equivalent certifications
• Minimum 8+ years working in MNC with experience in regional/global infrastructure and security projects rollout.
• Experience managing IT infrastructure projects in at least 5 technologies out of the following areas:
  • Azure Cloud architecture and Microsoft Security Tools (Windows Defender ATP, MDE, MDI, MDC, Azure ATP, Azure Security Center)
  • Hyperconverged infrastructure for on-premise cloud architecture, preferably Nutanix
  • SAP S/4 HANA infrastructure
  • Active Directory, Azure Active Directory and Active Directory Federation Services
  • Exchange or equivalent email infrastructure
  • Internet Routing protocols and technologies including TCP/IP (IPv6), OSPF, BGP, VPN, GRE/IPSEC, D/QoS, etc
  • Security solution such as firewall (and associated functionalities such as IPD, IDS, AV, Anti-spoof, DoS/DDoS, Policy based routing, Next Gen FW, WAF, etc.), CDN, CASB, SIEM, and Vulnerability Assessment
  • LDAP, RADIUS, DNS, DHCP, NAC tools
  • Windows server OS
  • Linux server OS
  • Microsoft Clustering
  • Microsoft Defender for Cloud and Microsoft Defender for Identity
  • Veeam backup and replication
  • Proxy, Reverse Proxy, Load balancers
  • SCOM, SCCM
  • Certificate management
  • VDI (Horizon)
  • Microsoft Direct Access
  • OT security technologies
  • Data Center facilities and associated technologies
  • Cloud SASE (Secure Access Service Edge) and SD-WAN (Software Defined Wide Area Network) solutions
  • Cloud native technologies (e.g. Containerisation, CI/CD pipeline, IaaC automation, etc.)
  • Identity Access Management (IAM)
  • Multi-function Authentication (MFA)
  • System hardening guidelines and frameworks e.g., CIS, NIST, ISO27001
• Project Management Skills:
  • Strong understanding of critical PM concepts such as activity plans, milestones, task dependencies, risk and issue tracking, status reporting. Ability to effectively lead an engagement team, making effective and efficient use of project resources, identifying, and resolving complex problems/issues related to people, processes, and technology and strategy, both internally (organizational) and externally (client/engagement/project).
  • Strong understanding of, and ability to execute project management methodologies and tools
  • The ability to function in a fast moving and rapidly changing environment, make quick sense of it all and add value beyond just a task-oriented doer or project manager; display strong oral and written communication skills from the top down; demonstrate problem solving and analytical skills.
  • The ability to work on multiple projects simultaneously and balance conflicting demands
  • The Ability to manage projects and teams that do not always report through the same department
• Security certifications such as CISSP, CISA or CISM
• Merger & Acquisition (M&A) integration experience
• Certified in ITIL v3 or v4

• Customer Focus \xe2\x80\x93 delivering the IT solution with a secured infrastructure and support that facilitates and improves the way we do business, improves employee experiences and contributes to the bottom line results.
• Responsive and Agile \xe2\x80\x93 stay in pace with our business stakeholders and users in ensuring they get the support from IT to perform their work to deliver to our customers
• Empathy \xe2\x80\x93 understand the underlying needs of stakeholders, challenges of global IT teams and vendors in order to deliver results.
• Building a high performing organization - ensuring the regional IT team that is a role model for work ethics, teamwork and service excellence.
• Reliable and persistent \xe2\x80\x93 keeping a constant focus on business continuity, resilience, risk management and cybersecurity.
• Excellent communication \xe2\x80\x93 the ability to work and build relationships with stakeholders throughout the company and in different cultures.
• Leading people: Ability to lead people toward meeting the organization\'s vision, mission, and goals. Inherent ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Leadership Competencies: Conflict Management; Leveraging Diversity; multi-cultural acumen; Developing Others; Team Building.
• Results Driven: Ability to meet organizational goals and customer expectations. Inherent ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. Leadership Competencies: Accountability; Customer Service; Decisiveness; Problem Solving; Technical Credibility.
• Communication: Ability to build relationships internally and with other external organizations to achieve common goals. Leadership Competencies: Partnering; building Relationships; Influencing/Negotiating; Communicative.