Job Description

Infrastructure Engineer

• Opportunity to be a part of a Service Delivery/Management organization in Singapore!
• Based in Singapore, the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company on The Straits Times and Statista’s list of Best Employers in Singapore for two consecutive years (2020, 2021).
• Join the premier biopharmaceutical company that has been in Singapore for more than 25 years and in AP for over 60 years.

The enterprise Information Technology field is rapidly changing. The explosion of data tied to the ubiquity of digital technologies and services available to consumers is changing the expectations of senior leaders, employees, customers and patients. People want access to information, everywhere, on any device, anytime. These challenges require IT to significantly uplift its technology assets and skillsets to speed up and drive the changes. To address this challenge, IT has established a three hub model in Singapore, Branchburg and Prague to provide a follow-the-sun operational model leveraging networked teams that can better support the business, the patients and make the cross work between different departments and regions more and more agile. We are seeking a talented and energetic Vulnerability Specialist to support our large global network for the company. You will have the opportunity to work on global teams to identify and tackle the biggest opportunities and challenges at the intersection of healthcare, information and technology. This position will report into the Network Reliability Engineering product group that focus on continuous service improvement, drive Network automation adoption in operations and develop meaningful operation matrix and dashboard. Primary Responsibilities

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  Handle repetitive issues and investigations or special request.
• Address remediation efforts (Long term remediation, Vulnerability, Health checks…etc).
• Good understanding of TCP/IP protocal stacks.
• Knowledge in Routing & Switching, Wireless, Load Balancing, Data Center Technologies, SD-WAN and DDI (Cisco, Velocloud, F5..etc).
• Understanding of Vendor CVE Process and Remediation.
• Engagement with NS Compliance, IT Security and Vendors to assess CVE and provide remediation status reporting.
• Required to work over some weekends to accommodate vulnerability remediation activities.
• Experience with Network Operations and drive Network automation adoptions.
• Familiar with automation, monitoring and reporting tool such as or similar to (example: ServONE, Ansible, Glueware, NetBrain)

Education Minimum Requirement:

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  Education: MSc Degree or BSc Degree or equivalent with relevant experience in Computer Science, Computer Science Engineering, Math, or equivalent experience.

Required Experience and Skills:

• 4-8 years in providing technical support and service delivery in Data Networking and Network Security areas.
• Excellent communication and interpersonal skills.
• Ability to work in high pressure dynamic environment and independently prioritize work.
• At least 4 years’ experience supporting networks for a large company with 10,000 employees or more.
• Understanding of service management & best practices (Example ITIL) – Incident, Problem, Change.
• Understanding of ITSM tools such as ServiceNow.
• Experience with project management.
• The selected candidate will have excellent time management skills, be a self-starter, and able to set priorities according to business needs with minimal oversight.
• A strong desire to locate and resolve the root cause of complex problems.

WHO WE ARE We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world. WHAT WE LOOK FOR Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us — and start making your impact today.
Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Shift: Valid Driving License: Hazardous Material(s): Number of Openings: 1
Requisition ID:R196267