Job Description

Infrastructure Engineer

Specific Role Responsibilities

Availability: Ensure that uptime SLA's are met every month for systems that you are responsible for by managing and resolving issues logs; performing scheduled maintenance to minimise disruption; managing third party support contracts where required to provide support levels.

Performance: Ensure that performance SLA's are met every month for systems that you are responsible for by monitoring system performance, capacity and growth; suggesting and implementing performance improvements and hardware/software refreshes.

Information Security: Ensure that the FNZ network and systems are internally and externally secure by following existing policies and procedures and documenting for audit purposes as required by AAF/ISO27001; implementing security projects; completing risk assessments and build guides for new and existing systems.

Business Continuity: Ensure that FNZ-held data is secure and backed up by: ensuring that regular backups and made and are tested; participating in yearly BCP & DR tests; ensuring that any new build is in line with company requirements and departmental policy for resilience and availability; documenting resilience and backup plans for all new builds.

Training: Develop professional and technical knowledge and skills.Provide technical advice and mentoring within theteam.

Project Work: Implement new projects to meet project timelines and deadlines Budget:Recommend changes to the IT manager that could reduce costs in your areas of responsibility

Experience required

• Degree qualified or equivalent industry experience

• Detailed technical knowledge and experience of Azure & AWS technology

• Background with public cloud infrastructure technologies in medium size enterprise deployments

• Knowledge of Ansible, Splunk, Nagios or other monitoring tools would be advantageous

• General infrastructure skills and knowledge of Microsoft Server products such as IIS are also desirable

• Knowledge of Automation scripting in PowerShell an advantage

• Experience chef, puppet or other automated configuration management systems desirable

• Good team player with the ability to work independently and able to take initiative

• Superior problem-solving capabilities

• Able to work in a rapidly changing environment

• Excellent time-management skills

• Excellent team communication skills, confident in dealing with internal and external clients

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.