Infrastructure Support Engineer

Singapore, Singapore

Job Description


Responsibilities

  • Manage VMWare infrastructure, including virtual machines, clusters, and storage. Monitor performance and troubleshoot issues to ensure optimal virtualization capabilities
  • Oversee the management and maintenance of NetApps storage systems, including provisioning, data backup, and disaster recovery processes
  • Deploy and manage System Center Operations Manager (SCOM) and System Center Configuration Manager (SCCM) to monitor and manage our network infrastructure and ensure seamless software deployment and updates
  • Manage and maintain Microsoft Active Directory services, including user accounts, group policies (GPO), and domain controllers. Ensure secure and efficient access to network resources
  • Assist and respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties
  • Provide operating guidance, training and troubleshooting documents to internal and external parties
  • Ensure the delivery of support in accordance to project\'s SLA (Service Level Agreement)
  • Gathering of logs/information requested from L3 for ticket resolution
  • Daily monitoring of COTS infrastructure, documentation of technical processes and product configurations, ensuring proper operation of COTS products purchased by client and assist in recommending improvements
  • Able to attend to user on-site when required
Requirements
  • Degree / Diploma in Electronics Engineering / Communication Engineering / Computer Engineering / Computer Science / IT
  • Min 3 year\'s working experience as Infrastructure engineer and experienced in fronting customers
  • Proven experience as a Systems Administrator or similar role, with a focus on VMWare, NetApps, SCOM, SCCM, and Microsoft Active Directory
  • Effective communication and interpersonal skills to collaborate with cross-functional teams.
  • Experience in coding or scripting languages such as bash, windows batch, powershell
  • Strong understanding of networking principles, protocols, and security concepts.
  • Familiarity with ITIL best practices and experience in IT service management would be a plus.
  • Able to take after office hours standby duties of one week per month
  • Responsible for daily monitoring of COTS infrastructure, documentation of technical processes and product configurations, ensuring proper operation of COTS products purchased by client and assist in recommending improvements
  • Relevant certifications such as VMWare, NetApp, Microsoft MCSE, or other related certifications would be a plus
  • Standby or recall duties required
  • Working location is in Novena
  • Singaporeans Only

ST Engineering

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD1357694
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned