Job Description

Roles & Responsibilities:

Support the sales team and account managers in managing and growing existing customer accounts. Prepare quotations, proposals, and tender submissions promptly and accurately. Identify and qualify potential leads through phone, email, and online platforms. Conduct online product presentations and demonstrations to prospects and customers. Work closely with technical and marketing teams to ensure alignment of solutions with customer needs. Maintain accurate and up-to-date records of leads, opportunities, and activities in the CRM system. Keep up-to-date with product knowledge, industry trends, and competitor offerings to support sales strategies.

Requirements:

Diploma/Degree in Business, IT, Marketing, or related field. At least 1 year of experience in IT inside sales, customer engagement, or telemarketing (fresh graduates with a strong interest in sales are welcome). Excellent communication and interpersonal skills, especially over calls and digital platforms. Organized, detail-oriented, and able to manage multiple leads concurrently. Proficient in MS Office applications; CRM experience preferred. Interest in IT and cybersecurity solutions will be a strong advantage.

Working Hours:

9:00am - 6:00pm (Mondays to Fridays)