Job Purpose:The inside sales specialist will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process, able to close sales and meet targets.In addition to the role should be able to build instant rapport and achieve customer satisfaction. You should also be very competitive and a good listener. Previous experience in a sales role is an advantage.Responsibilities:Drives Sales, communicating with customers, making cold calls to potential customers, and following up on leads.Understanding customers' needs and identifying sales opportunities.Continue education on product advantages to ensure customer loyalty and align with company goals.Manage new and existing deals through all stages of the sales cycle.Work with internal / external partners on price quotes, shipping, payment, resolving order problems, etc.Generates report to ensure that the orders booked are taken up for invoicing within the permitted time frames.Answering potential customers' questions and sending additional information through emails.Staying informed with products and service information and update customers.Works with internal product sales teams to drive incremental revenue opportunities.Upselling and Cross-selling of products and services.Closing sales and achieving sales targets.Preferred Skills/Experience:Diploma/Degree holder with minimum 1 year of inside sales or relevant experience in IT industryCustomer-oriented with positive attitudeGood communication & interpersonal skillsGood organizational skills and the ability to multitask.Willingness to acquire new skills/ product knowledge.Team player and independent worker.Strong listening and sales skills.Ability to achieve targets.Able to work comfortably in a fast-paced environment.IT SavvyKey SkillsWhatxe2x80x99s In It For You?
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