Insurance Claim Executive

Central Region, Singapore, Singapore

Job Description


Responsibilities:

  • Coordinate with Claims Advisors on information and documents to support claims negotiation and settlement
  • Coordinate with Customer Service Coordinators to ensure accurate and timely submission of Letter of Demand (LODs)
  • Negotiate with insurers on claims offers on behalf of customers (un-insured losses claims, loss of use/rental, etc.)
  • Gather, analyse and present evidence/information on complex claims cases to support in getting customers a fair deal on liability judgements and claims offers
  • Provide accurate and timely advices on claims offers and updates on status to Claims Advisors and customers
  • Ensure timely closure of claims and escalate cases to direct manager on overdue / low insurers\xe2\x80\x99 offers
  • Submit Refund forms for claims due to customers and/or companies upon receiving insurers\xe2\x80\x99 payment confirmation
  • Provide timely updates and details of insurers\xe2\x80\x99 claims payments to customers and/or companies. Ensure related reports are updated whenever there is a change in case status
  • Ensure all claims document/information are organised and updated to ensure easy visibility/tracking and retrievable:
  • Sort and place physical files/documents based on category and status of each claim at designated area
  • Update related reports/records for on-time tracking of status.
  • Submit closed cases to CSCs for secured storage. Assist in such filing where required
  • Carry out claims processes diligently to achieve company\xe2\x80\x99s KPIs (Claims Settlement, Accounts Receivables, etc.)
  • Actively initiate/participate to improve such processes when required
  • Support in updating or provision of such report(s) on bi-monthly basis or other period specified by management
Requirements:
  • At least 2 years of working experience handling Motor Insurance
  • Minimum GCE "O" level.
  • Independent individual who is able to multi-task in a fast-paced environment
  • Meticulous, committed and a strong team player.

Flintex Consulting

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Job Detail

  • Job Id
    JD1474266
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $3000 - 3200 per month
  • Employment Status
    Permanent
  • Job Location
    Central Region, Singapore, Singapore
  • Education
    Not mentioned