Job Description

About UsCapitaLand Group (CapitaLand) is one of Asia\xe2\x80\x99s largest diversified real estate groups. Headquartered in Singapore, CapitaLand\xe2\x80\x99s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.Job Responsibilities:Continuous development of the Franchise toolkit,Following up with and integrating the toolkits from various functional departments to ensure that they are seamless and tailored to franchisees.Maintenance and update of the Franchise Portal siteEnsuring the resources from functional departments in the portal, such as franchise manuals and user guides are up-to-date.Maintaining list of users and user access controlsMonitoring user feedback on the portal and implementing initiatives to improve user experience and navigationSupporting and tracking implementation of initiatives in commercial and operational tracks and liaison with functional departments on the status of the initiatives.Analysis of Franchise performance and support formulation of performance support resources / communicationResearch on Competitor Franchise offerings and programmes, including fees and compliance requirements in markets of interest, such as selected European and Asian markets.Franchise Disclosure Document (FDD) preparation and update in selected markets where required.Job Requirements:Currently pursuing a diploma/degree in Business, Communications, Hospitality or Technology related field of study.Proficient in MS Office and SharePoint.Detail-oriented and meticulous individual with strong written and verbal communications skills.Possesses analytical skills and familiar with Power BI and Excel to create modeling.Closing Statement:At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.Only shortlisted candidates will be notified.

CapitaLand